An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
I love it, but I have a problem whenever I make my purchases, it is not credited pending and I do it step by step but it happens again, thanks to the girl who attends my reports they have credited me but when I make the purchase it always happens to me that. :(
Hi, Diana.
We are sorry that you faced such a situation. We will try our best to solve it.
If you have any questions, do not hesitate to write to support@letyshops.com and our agent will help you as soon as possible ❤
Sincerely,
LetyShops team
In my last two purchases I have had the problem that my cashback is not credited
Hello Maribel.
Thanks for sharing your experience.
We see that the requests have been created, from the lost cashback. The cashback of your GSHML70040006GM order has already been credited;)
Don't worry, we will do our best to find the cashback for your last order. Follow the status of your request, please :)
If you have any questions, we are at your disposal. You can always contact us through the Help section.
Sincerely,
LetyShops team
I love everything!!! Clothes .. home pets .. bathing suits .. todoooo !!!!
Great app to make cashback :)
I love that my super fast cashback always appears as pending, but I just made a purchase and it has been 48 hours & it still does not appear in my account, how could I check that?
Hello,
thank you for shopping with us ❤
To solve the problem with the lost cashback, you must create a query yourself, in your personal account, in the "Orders and Finances" section, filling in the form (from the web version of the mobile phone or from the computer).
We have created a query in your account to help you with all your questions. You can find it in the Help section;)
Sincerely,
LetyShops team
It is super real and I retired my first casback.