A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
In order to avoid losing your cashback, we recommend that you delete cookies in your browser before visiting the Temu website. To do that, use the keyboard shortcut Ctrl + Shift + Del. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual payment amount, without considering any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The cashback credited to your balance may be lower than the amount shown as "Pending". This can happen due to exchange rate differences, VAT, other applicable taxes and fees, and delivery or shipping costs applied by the store.
How to track an ordered product.
Good day!
Go to your Temu account, in the "Your orders" section you can track the parcel.
In today's digital world: not crediting cashback from a mobile app is nonsense! I think a lot of people use their phones to place orders.
Good day!
You can make a purchase from your phone, simply through the browser version of the site.
The store doesn't currently give rewards for purchases made in their app. Hopefully, this will change in the future.
For older users, a larger cashback could be applied, since they are regular buyers.
Good day!
The standard rate is set by our partners. For our part, we try to frequently organize raises, promotions, etc.
Follow our updates.
Interest rates like 30% are simply a fallacy (why even throw around such figures if they are only "one-time", only for new buyers), in other cases, the interest rates are meager and not worth paying attention to...
Alexey, good afternoon!
If a store paid that percentage on every purchase, the prices of goods would be significantly higher.
But agree, it's better to get 1.55% for a purchase (and more if it increases) than nothing. =)