Decathlon is a family-owned company, founded in 1976, and inspired by the belief that the best sports products should be accessible to everyone.
Ever-evolving and high performance design, the best quality at the lowest possible price, and expert advice that customers of all ages, backgrounds and skill levels can access in-store or online, from anywhere, at any time, is what makes us who we are. And we’re pretty proud of that.
None of my last dozen or so orders from this store were "caught" by Lety. If it weren't for the screenshots and recordings... It would be difficult to get the cashback...
Good morning!
Cashback is based on information from partners. If it hasn't appeared, it means something was affecting it.
We see that our specialist has already contacted you and sent you instructions that will help you get your cashback automatically.
We hope that the problem will not occur again.
No cashback, it doesn't work more and more often
Good morning!
Cashback appears based on information from partners. If it did not appear, it means that something had an impact on it.
We see that our specialist contacted you, he wanted to help, but unfortunately he did not receive an answer:(
I do not recommend. You have to ask for CB and wait a few weeks. Lety has been working less and less lately.
Good morning!
Cashback appears based on information from partners. If it did not appear, it means that something had an impact on it.
We see that our specialist has already contacted you and is waiting for a response from your partners.
The situation will definitely be resolved:)
I don't think I've ever received cashback without any adventures. I always have to appeal. Now I'm also waiting for them to find the "lost" order and it's supposed to take up to 4 months... how long can there be a problem forever. Then I also get information that it's probably because I didn't go to the store through letyshops but through a plugin on the decathlon website. And I always go through the website, all adblocks are disabled. It's a waste of nerves.
Good morning!
We see that our specialist contacted you and explained why the cashback could have been lost.
We recommend that you follow the recommendations sent and hope that the situation will not repeat itself:)