Cashback is credited for booking of hotels and apartments only.
Attention:
You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
Everything is the same as in the previous reviews!! I went to the site, was transferred to the application, bought and of course no cashback came. It's stupid guys to justify the operating system, the iPhone is one of the most popular phones!!!!
Hello!
Thank you for your feedback. Unfortunately, according to the terms of the service, cashback is not accrued for orders made in the Booking.com mobile application (Android or iOS). And in order not to mislead our users, we have published this information on the page for switching to the Booking.com service.
To ensure that each of your orders is successfully recorded in the future, place orders either from your computer or from our application, which is available for Android devices.
The iOS app will be out very soon)
Also, don't forget about the rules for making purchases with cashback: https://letyshops.com/pravila
If you have any questions, please feel free to write. We are very friendly.
Sincerely,
LetyShops team
Everything is the same as in the previous review - I clicked the Go to the store button on Booking, made a hotel reservation, nothing in the notifications. And after this crappy update. You have never heard of it, don't touch it and don't get into the system if everything works. Tech support, instead of tech support, asks a hundred unnecessary questions. Let me collect 500 rubles and have fun here yourself.
Good afternoon
Thank you for your feedback. Don't worry, we saved everything valuable. The changes did not affect the cashback rates and the accrual process. As well as your balance, Lety statuses and Lety codes.
If the cashback for your order was not recorded automatically, most likely there was an error in the order processing algorithm or the reason is still in the device from which the order was placed.
To successfully accrue cashback, it is very important to adhere to the rules for making purchases with cashback , as well as the conditions that are published on the transition page in Booking.com.
It is very important for us that you are satisfied with the service and help solve the problem in your favor. But, unfortunately, we cannot cope without your help. Please answer the questions that the customer care manager asked you.
Have a good day!
Sincerely,
LetyShops team
I went to Booking, booked a room, but the LetyShops extension for Chrome didn't even meow about the possibility of cashback! On hotels.com it immediately offers, but here they completely ignore it. Only by accident I went to the LetyShops website did I see that I could get cashback. Absurd, eh! :-(
Good afternoon
Thank you for your feedback. We understand your indignation that the extension was not activated on this site. Unfortunately, the Booking.com service prohibits the use of our extension on their site and to receive cashback you must go directly to the service using the blue button "Go to store".
We provide you with a list of stores/services with which we cooperate, but they prohibit placing the extension: http://qoo.by/32PD
If you have any questions about our service, you can always contact us through the "Help" section or write to the online chat, we will be happy to help.
Sincerely,
LetyShops team
Why is there no notification about interest accrual? I went to the store through the service, but there was zero reaction. Even the browser resolution does not respond to Booking.com. All third-party services are disabled. What is the point of using your services and promotion then?
Good afternoon, Igor!
Thank you for your feedback. Cashback is usually displayed in your account within 24 hours of the purchase.
If more time has passed, but the cashback has not appeared, please create a request to the Customer Care Service through the "Help" section of your personal account: https://help.letyshops.ru/hc/ru, our managers will take care of resolving the issue.
We would also like to draw your attention to the fact that our extension does not work on the Booking.com service website. Unfortunately, Booking.com has recently banned our extension from working on their website.
To receive cashback from the store, you just need to go from our website to the store directly.
You can see the full list of stores that ban our expansion here .
We will wait for your request.
Sincerely,
LetyShops team
I clicked the Go to store button on Booking, made a hotel reservation, nothing in the notifications.
Hello, Gleb!
Thank you for your feedback. Usually, cashback is displayed in your account within 24 hours from the moment of registration. If cashback is not displayed, it is likely that our affiliate link was affected by third-party extensions, or the order was not placed in accordance with the rules for purchases with cashback: https://letyshops.ru/pravila
You can always contact us. Care service managers are always happy to answer all questions and help in any situation.
Have a good day!
Sincerely,
LetyShops team
Good afternoon
Thank you for your feedback. Igor, cashback for orders placed through the LetyShops application is successfully credited to the balance of our users. According to the terms of Booking.com, cashback is not credited specifically for orders placed through the Booking.com service application.
If you made a purchase through our app and went to the mobile version of the Booking.com website, but the cashback did not appear, please leave a request through your personal account, the "Help" section, we will make every effort to find out the reason for the loss of cashback and help.
If you have any questions, please feel free to write. Have a nice day!
Sincerely,
LetyShops team
Good afternoon
Thank you for your feedback. The fact is that some of our partners do not allow using our extension on their website, including the Booking.com service.
To make a purchase with cashback, you just need to go from our website to the Booking.com service website, select the desired product and place an order as usual.
Information about which partners prohibit the use of our extension can be found here: https://goo.gl/EHWtW9
If you have any questions, please write. Have a nice day!
Sincerely,
LetyShops team
Good afternoon
Thank you for your feedback. We would also like to see AirBnB in our list of partners. But, unfortunately, the service does not currently work under the affiliate program for accrual of cashback. As soon as such an opportunity arises, we will definitely establish cooperation with AirBnB:)
If you have any questions, please feel free to write. Have a nice day!
Sincerely,
LetyShops team