Good afternoon
Thank you for your feedback. It is a pity that the cashback for your orders was not recorded automatically. Perhaps the reason for the loss of cashback is in third-party extensions, the use of discounts or the algorithm for placing purchases. To find out the reason for the loss of cashback, please leave a request from your personal account, the "Help" section.
We will wait for your request and do everything possible to help.
Sincerely,
LetyShops team