Purchases at Douglas ES with cashback in Greece
- in case of using the store's mobile app;
- for orders in which the user redeems a gift card;
- for orders where vouchers, beauty-vouchers or coupons have been used (in this case cashback may appear as 0 in the "My cashback" section, and then be rejected or confirmed as 0);
- for orders made by the Douglas Group employees;
- for bulk orders.
- The order should be completed within 30 minutes after reaching the product page from the LetyShops website for cashback to be credited.
- According to the store's terms and conditions, any requests regarding the lost or rejected cashback should be applied within 90 days after the purchase has been made.
- If an order has been returned partially, cashback will be reduced proportionally.
- Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.
Reviews on Douglas ES (26)
Therefore, we publish only our customers' reviews.
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I made a purchase with them and it has not been reflected to me. They are currently trying to find a solution to my problem but I am afraid they will not give me the cashback. Very disappointed in Douglas, I would not buy from this store again.
Good afternoon!
Yes, we have sent a request to the partners to find out the reason for the loss of cashback. The lead time may take approximately 6 weeks, as we do not cooperate directly, but through an affiliate program. We are waiting together with you.
Sincerely,
LetyShops team
Make a purchase of 145 euros. And it has not been reflected to me. The worst thing is that I complain and they ask me for a photo as if it were registered on their Douglas page. I sent them the photos of the emails they sent me. And they say that it is not enough and that I have to wait 6 MONTHS. I DO NOT THINK TO BUY HERE ANY MORE.
Hello,
We have contacted our partners to understand the reasons for the loss of your cashback. Unfortunately, we are unable to expedite the process. As soon as we receive the response, the manager will notify you. We look forward.
Sincerely,
LetyShops team
