Money has been pending for 5 months
Dmitry, hello!
Thanks for your comment.
Based on your account, it is clear that the cashback for an order from Tmall Aliexpress RU is displayed with the status "Pending". The average waiting time for cashback from this store is 60 days. Based on test purchases in stores, we noticed that the maximum waiting time for cashback is 1.5 * average time.
Dmitry, the care service manager is monitoring your issue. If the reward is not credited by 01.11., he will contact you and help with the accrual.
Let's wait for confirmation together :)
Sincerely,
LetyShops team
some kind of crap, I watched the sum of 600 rubles, I wanted to withdraw it, but half of it and the rest were rejected(((
Vasily, good afternoon!
Thank you for your comment.
We will help you figure out the reason for the cashback rejection. But we can't do it ourselves. As soon as you have a minute, please respond to the open request #1455042, which was created through your account, in the "Help" section.
Thanks in advance for your feedback.
Sincerely,
LetyShops team
Not a single percent of cash(((. Constantly when entering the same Aliexpress asks to activate cashback and as a result it is just an unnecessary waste of time.
Hello, Vladislav!
Thank you for your feedback.
Cashback may not appear if the order was adjusted by the seller, our recommendations for making a purchase were not followed, or the store terms were violated. Going to the store/activating cashback is the most important condition for its accrual. This allows partners to see that the buyer came from us.
To find the reason for the loss of the reward, we have created a request to the care service. It is important for us to receive your response for a detailed review of the situation. You can read the request on the "Help" tab.
Sincerely,
LetyShops team
I used the service for a long time, all issues with the cache were promptly resolved. Then, at some point, unpleasant difficulties began to arise, such as displaying the order in the personal account, and, accordingly, not receiving the cache. This game of roulette eventually got boring and I stopped using this service, joined, so to speak, competitors, where the rates are similar (I expect questions in the format "why change?"), but there is one But ... the personal account almost instantly displays your purchase. The other day, the devil made me remember about Leti. I made a couple of orders, the first bell was the emptiness in the personal account. TP reassured me, like listen to the popular 90s track "let's wait". I waited a day, no order. I created a ticket and then Leti finally closed the possibility of receiving part of the profit they received for clicking on their link to the store, citing far-fetched reasons. They threw a promo code for "+ 50% cash". Why do I need it if I am not sure about this company? To summarize, nothing has changed in a year, it only got worse. Definitely does not deserve attention a service that earns money in this way on prizes in their raffles.
Hello, Alexander!
Thank you for sharing your opinion about the service.
If the order data has not entered our system, it means that the partners have not provided a reward to our service. Cashback is recorded automatically if the terms of the partners and the rules for purchases with cashback are met. Unfortunately, with an individual price adjustment, the reward is not provided. It is also very important to make a transition from our site/activate cashback through the extension before making a purchase.
We try to help our clients in any situation. Unfortunately, we do not always have the opportunity to accrue cashback from our own funds if the terms of purchases were violated.
Alexander, we sincerely hope that such situations will not happen again.
Write if you have any questions or need help.
Sincerely,
LetyShops team
Cool!! Didn't expect it))) Cashback returned within 5 minutes after the withdrawal request!!!!!
great service thank you!
Very problematic site. Out of 3 orders only 1 was paid. Very dissatisfied!
Good afternoon, Vladislav!
Thanks for your comment.
Cashback is recorded and credited according to the information that partner stores provide us. Cashback is also rejected automatically. It can be rejected in the event of an order cancellation, if the goods were not redeemed or returned, as well as if the general rules for cashback purchases or the conditions for calculating the reward in a particular store are not met. For the convenience of our users, we have posted this information on our website in the "Help" section.
Please help us understand the situation in detail. To do this, reply to request #1446440 or email: help@letyshops.com.
Thank you in advance for your feedback.
Sincerely,
LetyShops team