Reviews about Letyshops in France
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Reviews by registered users 35000
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Therefore, we publish only our customers' reviews.
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A complete scam. On Black Friday I ordered 2 laptops using different cash services. A competitor transferred 600 rubles cashback. An hour after the order was closed. Letyshops, of course, lost the cashback. Cash comes from penny purchases, everything more expensive than 500 rubles is lost immediately. Solid excuses. I order a lot, so I switch to competitors. Letyshops is a SCAM. They are just making money on us.
Good afternoon, Vasily!
We are sorry that you have such an impression about the service.
In case of loss of order information, we also do not receive a reward from Aliexpress, and it is from this commission that cashback is formed.
Let us clarify that the purchase amount does not affect the cashback accrual process.
Thank you for taking the time to create a request for a lost order. We have already taken it into work, and our manager will contact you in the request as agreed.
Sincerely,
LetyShops team
I've never seen any other app that gives that much Cashback, Even sometimes i get products for free because of Cashback. But only problem i found is the Terms & Condition are not clearly mentioned, I always gets confused, Neither i will definitely give 5 star.
Hello.
Thanks a lot for the feedback :)
Here you can find general recommendations for shopping with our service. Also, some shops have their own conditions. They are available on the store's page.
If there are any questions contact our support team (support@letyshops.com), please.
Sincerely,
LetyShops team
4 stars, not 5, why? Well: I am very happy with letyshops, more than with other cashback sites, first of all with the whole team and their help, customer care and even that if the cashback does not appear, they pay us from the company's money! Amazing and really nice. However, one minus is that cashbacks do not always appear by themselves and you have to report it, even though you do everything according to the recommendations.
Good morning!
Thank you for your opinion. It is very important to us. :)
Indeed, it happens that cashback does not always appear automatically. But we are ready to do everything in our power to help and these funds were received. We hope that in the future similar situations will not repeat themselves.
Kind regards,
LetyShops Team
Help with lost cashback was provided quickly. Possible reasons for the problem were explained. Special thanks to Anya Abdulhak for pleasant communication and uplifted mood.
Hello, Roma!
We are always happy to help and give advice.
It's great that you're with us. We've conveyed your gratitude to Anya. :)
Sincerely,
LetyShops team
It turned out strange, I made an order for 500 grams on AliExpress with an increased cashback of 15%. I have already filed a claim about the loss. No sign of it.
Good afternoon
Vasily, your cashback request will be processed automatically. Please track the status in your account :)
Sincerely,
LetyShops team
Great quick help :) The lady was so kind that she solved my problem with the lost cashback and even instructed me on how to prevent losing it :) We (family members) have been using letyshops since August 2020 and we are satisfied :)
Good morning!
If you have any questions, our care department is always at your service and will be happy to help. :)
Kind regards,
LetyShops Team
The application was processed quite quickly.
Good morning!
We are always ready to help.:)
Kind regards,
LetyShops Team
Cashback was declined when purchasing for a good amount. A request to support did not give any results and lasted almost half a year.
Good afternoon
Danila, we have reviewed the situation in the appeal. We see that the purchase made through our website was changed and redeemed under a different number. Part of the cashback was compensated from the company's budget. We also tried to fully resolve the issue by submitting a request to partners. Unfortunately, we were denied payment of the commission.
If you need to make changes to your order, we recommend making a new purchase after clicking through from our website.
Sincerely,
LetyShops team
Previously, there was a great service, I made a purchase in an online store and literally a few minutes later I saw my cashback. Now there is a situation where the cashback is not counted, although the transition was made. I have had several such situations recently: the browser application shows that it is active, I make a purchase - no cashback. I make a transition and a purchase - no cashback. The support service has one answer - there was no transition. How so? Disappointed.
Good afternoon
Sergey, we are still the same LetyShops :)
The transition/activation of the extension is the main condition for accrual of cashback. Each user can check the information about transitions independently in the "Orders and Finances", "My transitions" section of the account. We see that a request has been created for the customer service. The manager will try to help sort it out.
Sincerely,
LetyShops team
2 weeks have passed and the lost cashback still hasn't been found
Good afternoon
Sergey, we see that you have submitted a request to search for cashback. We plan to contact our partners to find out the reasons for the loss. Please track the status of your request in your personal account. It will be processed automatically.
Sincerely,
LetyShops team
Excellent service! Along with the purchase you get a nice bonus in the form of cashback!!! It's captivating and addictive))) It's a pity that LetyShops no longer has the stores "Rozetka", "Eldorado", "Metro"... But the choice is already great. If there are problems with the accrual of cashback, the managers ALWAYS solve the problem quickly, efficiently and politely))) I recommend it to everyone!!!
Good afternoon
Oleg, thanks for the feedback :)
Enjoy your shopping!
Sincerely,
LetyShops team