The customer service works great! They found the lost order cache and, moreover, checked the accrual of the cache of other orders.
Tatiana, good afternoon!
We are always happy to take care of you :) Thank you for your high rating!
Happy shopping!
Sincerely,
LetyShops team
Good day! I have been friends with you for a long time. I withdrew relatively little money (~10k) But today you have disappointed me a little. Even all sorts of muddy thoughts have appeared in my head. I receive a notification that cashback of up to 15% is given for 3 hours on Aliexpress. I fly to order a ski suit, because the cashback is expected to be good. But what do I see??? There is no exact list of products that fall under the increased cashback. As a result, I received cashback of 4.5% on 3 positions out of 4. The fourth position has not yet appeared, although Ali has always been distinguished by a quick display of cashback. Oh well! Minus one star. Thank you
Good afternoon
Ismail, we are glad that you have been making purchases with LetyShops for 5 years.
Yes, AliExpress does not currently provide us with a breakdown of cashback rates :( Base percentages are 1.5 and 5.
You have been credited with a three-fold increased cashback. For the fourth position, we can receive data within 7 days (information was published on the store page). If this does not happen, please submit an application in your personal account, section "Orders and finances".
Sincerely,
LetyShops team
Letyshops is a cool platform. Great people in the support service, Quite good cashback. The service tries and it is noticeable. + there are also competitions here. I recommend
Hello!
Ivan, thank you! We try ;)
Sincerely,
LetyShops team
I am very happy with LetyShops. Many stores available, good promotions, great browser plug-in that always suggests whether there is cashback in a given store, sales service. I recommend
They helped me find cashback, and charged me for the order that the store consultant reissued. Special thanks and respect to Lauri — she's just a wonderful person. Polite, well-mannered, and to the point. Very satisfied!
Good day!
Oleksandr, thank you for being with us :) We are glad that we were able to give you pleasant emotions!
Sincerely,
LetyShops team
At the moment, absolutely the best customer support in the country. Yandex and other large companies should learn from LetyShops how to treat customers. The latter is completely out of reach for the rest.
Good afternoon
Alexander, thank you for such nice words :) We try.
Sincerely,
LetyShops team
I left a review here earlier, but it disappeared somewhere. I am completely disappointed with the service. On 11.11 I made several purchases for almost 60k, I did everything according to the instructions, but the cashback never appeared. Unfortunately, this is not the first time. I regret that I did not use an alternative service...
Good afternoon
Igor, when we receive a message about a problem, we immediately contact the user to help. Please check the email that is attached to the account.
If the cashback has not appeared in your personal account, we have not received information about the order. The reason may be a violation of the purchase algorithm or an error in data transfer. To resolve the issue, we recommend submitting an application in your personal account. We hope to continue our cooperation :)
Sincerely,
LetyShops team
Super fast service and friendly staff not seen in many places anymore. Regarding cashback, it has been better. And from what I see here, it's not just my problem, as I've been thinking for a while. Some/many cashbacks are not counted and we end up losing out. I always have to waste time requesting them, but even so, I don't receive them all. Unfortunately, it had everything it needed to be a very good platform. But more and more purchases here are not counted.
Hello Miguel!
Thank you for being with us. Unfortunately, there are situations when cashback gets lost for some reason, but we never leave our users without answers and help. Please create a new request about lost cashback via personal account. If you have any other questions, please write to us, we will be happy to help.
Have a good day!
Yours sincerely,
LetyShops Team
Thanks to the LetyShops service for finding my cashback and this is not the first help from this service! And whoever communicated with me, all the guys were polite and competent, they even allocated compensation for the loss of cashback from their own funds. So I am very grateful to the LetyShops team!!! They have never deceived me, but the stores - Eldorado and Mvideo give false information about cashback because in these stores the cashback has never arrived, but there was free delivery to the hut. Happy New Year, LetyShops team! And don't get sick!!! Best regards, Nikolay
Good afternoon
Nikolay, thank you for your feedback. We always try to understand the reasons for the loss of cashback and help :)
Happy New Year to you too!
Sincerely,
LetyShops team