Purchases at Temu with cashback in Finland
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added, or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order to avoid losing your cashback, we recommend that you delete cookies in your browser before visiting the Temu website. To do that, use the keyboard shortcut Ctrl + Shift + Del. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual payment amount, without considering any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
The cashback credited to your balance may be lower than the amount shown as "Pending". This can happen due to exchange rate differences, VAT, other applicable taxes and fees, and delivery or shipping costs applied by the store.
Reviews on Temu (1007)
Therefore, we publish only our customers' reviews.
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- Other country
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The delivery is fast, I received the parcel about a month ago, but they are in no hurry with the cashback
Greetings!
Partners need time to process data to order, check and
information transfer.
You can follow enrollment deadlines in your personal account or at
store page.
You can always find the answer to other questions in the "Help" section.
Good day I ordered a package almost a month ago, but the package has not yet arrived.
Greetings!
You can track your package on the store's website. =)
good day, please tell me, the package arrived at the wrong address that I ordered, they made a redirection for a fee of 120 hryvnias, who will return them to me for your inattention.
Good day!
We do not influence the information in the order, we only bring you to the store.
Try to contact the support of the store, maybe they will help you figure it out.
Good afternoon. Could you please tell me where in the application I can see my cashback?
Greetings!
In the "My cashback" section. =)
Wait a long time for cash back. From the last order, the cash back was 1.4/ of the amount, which is very far from the declared 7.1. The goods arrive quite quickly, but the quality varies
Greetings!
Partners need time to process information and transfer rewards. And the rate in this store depends on the category. Since you are not buying for the first time, the standard cashback is 1.4%.
Good day, how to order from the website so that it comes to Zaporizhzhia? Thank you
Due to the war, orders from Temu to Ukraine may not be delivered to all regions. We recommend clarifying information about the possibility of delivery before placing an order.
You can also choose another city, and then forward the package to your branch.
