*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
Lyubava I ordered about 15 items but did not receive a single coupon from the stores Unfortunately
Lyubava, hello!
We have created an appeal # 1884983 from your account to the care service and are ready to help. As soon as a minute appears, please respond.
Sincerely,
LetyShops team
11.11.19 I made six orders on Aliexpress and more than one order for Cashback for a purchase was not recorded, apparently tired of working in letyshops it's time to change them
Andrey, good afternoon!
We are upset with you :(
We see that for this situation you have already created an appeal to the care service. As far as possible, the issue of accrual has been resolved.
We hope that there will be no more difficulties when working on the site.
Sincerely,
LetyShops team
oooo and why I didn’t read the reviews .... instead of my promised 6% I don’t get anything at all or I have to write to each other to explain that I did all the transitions correctly. Send screenshots. And in response to receive something ... that most likely a lot of unnecessary programs were opened and I incorrectly went to the site. oh, in short, you have to say goodbye like many ...
Angelina, hello!
The cashback rate depends on the category where the seller took the goods. More details on rates can be found on the store page. We have received information that you have purchased an item from the category everything else, so the cashback is calculated at a rate of 2.5 + 20% (lety-status) = 3%.
For orders that were not displayed automatically, they helped with the accrual. The care service manager gave general recommendations that will help you successfully get cashback for the future.
Sincerely,
LetyShops team
I already order 3 items, through your application and does not count anything.
Good day!
Ready to figure it out. Please answer to the appeal # 1884776, which was created through your account, section "Help".
Sincerely,
LetyShops team
As the deception thought it all. I paid for 4 goods, the cashback was formed only one at a time, I did everything according to the instructions, both through the mobile version and on the campus.
Good day!
Let's look at this situation together.
Please reply to the manager in the request so that he can help with cashback :)
Sincerely,
LetyShops team
It was a complete deception, no cashback appeared from two sales, they gave a handout in the form of bonuses at the expense of the company. What would you do without us?
Vitaly, good afternoon!
Situations of losing cashback are also unpleasant for us, believe me. In no way did they want such an opinion to be formed.
We hope the recommendations will help when placing future orders.
Sincerely,
LetyShops team
After waiting for discounts on Black Friday, I made eight purchases on November 29th. Once again I read the rules and bought in strict accordance with them. I made the purchase after the transition and activation of the cashback. The letyshops firefox plugin confirmed that cashback was activated, but after two days, only one cashback appeared. The rest did not appear and again I had to spend a lot of time writing an appeal.
Oleg, good afternoon!
We will definitely help in this situation.
We apologize in advance for the delay in responding.
Sincerely,
LetyShops team
11.11.2019. I made five orders, cashback came for three orders immediately, but there is a small purchase amount, about 300 rubles. for each unit, cashback turned out to be 10p, 13p and 16p. But orders for the amount of 1400r and 4600r cashback are not there and contacted support and there is no sense, the cashback went to the left! LetyShops messed up!
Good day!
Cashback is credited automatically. The purchase amount does not affect this. As soon as the data on the order comes to our system, the cashback is displayed in the personal account of users with the "Pending" status. If this does not happen, we are not paid remuneration.
Cashback for your purchases was credited with a bonus according to the rates published on the AliExpress page .
Sincerely,
LetyShops team
Hi, I'm making purchases through aliexpress and they are not accruing to my Cash back
Good afternoon.
Thanks for sharing your opinion. We have opened an inquiry to the helpdesk but, unfortunately, we have not received any response from you.
Sincerely,
LetyShops team