Purchases at Tiendanimal ES with cashback in Spain
Cashback is not credited in case of using coupons and vouchers and cannot be combined with any other store promotions except the codes published on the LetyShops website.
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.
Reviews on Tiendanimal ES (86)
Therefore, we publish only our customers' reviews.
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It's not worth using this store for cashback. Tiendanimal's own internal promotions are usually better for saving, and they're not compatible with receiving cashback (I realized it late).
Hello.
In-store promotions are often incompatible with cashback, as in these cases we don't receive a commission. Our goal is to always provide you with the clearest possible information so you can choose the best option for your purchase.
In a short time I have made 2 orders and in neither of them I have received Cashback. I have ordered quite a lot in this store and I have always had to claim it, once this is done there is no problem but lately they do not give me any Cashback and I think the app is working worse.
Hello, Maria.
Our agent is reviewing your case. We apologize for any inconvenience.
They did not give the bonus cashback, Lety had to approve it. Very bad service on cashback but good service on delivery.
Hello!
We received feedback from our partners indicating that you applied a discount to your order. Unfortunately, in this case, cashback is not credited. However, we added the bonus to your balance — just a little something to brighten your experience with us ❤
They don't give cashback, it's a scam.
Hello.
We're very sorry that your experience wasn't the best. We want to make it clear that, like you, we depend on confirmation from the store to credit your cashback.
Don't worry, we've already sent the request to our partners and look forward to a prompt and positive response.
My Letydays cashback has been rejected because there were also promotions at Tiendanimal. Other stores are eligible for offers and promotions, but this one isn't.
Very bad, I made two purchases taking advantage of the Cashback increase, and after 3 days, they didn't give me any Cashback.
Hello!
You can claim lost cashback in the "Help" or "My Cashback" sections of your personal account. We'll do everything we can to help you.
Lately it takes a long time for cashback to be approved. Previously it was faster and they were credited shortly after receiving the order.
Hello.
Cashback from this store is usually confirmed and credited within 50 - 75 days after placing an order. If your cashback is not credited in time, please feel free to write to us, we will be happy to help you ❤
At the moment I don't even have a record of the purchase to be able to claim the Cashback. The truth is that I would like them to give me a solution since all the rules of the store were being met.
Good afternoon, Aina.
We have written to the email linked to your account to help you with this matter ❤
We await your response.
