An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
I highly recommend it, they always give me my cashback on time, except that yesterday I made 3 purchases through SHEIN and one of them didn't get the cashback applied, all 3 purchases were the same.
Hello, Marina.
Thank you for writing about your shopping experience with us ❤
We see in your account that a request has already been created to search for the lost cashback. We'll do everything possible to find the refund and return it to you. To check the status and outcome of the request, expand the field with this query in your personal account.
Best regards!
The LetyShops team
I didn't think it was real. If it takes a while for them to give you the cashback, you just have to be patient. I've received 4 cashbacks about two months after making the purchases. I hope the timeframe is shorter.
Hello.
Thank you so much for sharing your experience ❤
We'd also like the cashback to be credited more quickly, but the wait time depends on each store.
All the best.
The LetyShops team
Really unhappy. I ordered for 200 euros with the cashback increased by 20%. So I should have received 40 euros in cashback. However, it was blocked at 12 euros. Which makes a huge difference. This maximum amount was absolutely not stipulated on the mobile site. However, I carefully looked at all the conditions before starting, otherwise I would have gone through another cashback site if I had known because there were much better offers. I discussed it with Letyshops and no action was taken. This is unacceptable. I will not order from this site again because these are misleading offers. I consider myself to have been scammed.
Hello Elodie!
Too bad you think so. I see you've enabled the cashback boost. The maximum amount of this boost is 12 euros .
You can view all information about current and obsolete increases in the "Lety Codes" section.
The LetyShops team
Letyshops is great! Shein ships quickly and the clothes are great. Shein hasn't partnered with Letyshop for a couple of days now. It's a real shame because the cashback, although it takes a while, works really well. Please get back on track!
Hello.
SHEIN cashback is now available to residents of Mexico, Russia, Australia, Canada, France, the UK, and the US. We're working hard to expand the list of available countries.
We appreciate you being with us ❤
All the best.
The LetyShops team
I am becoming disappointed with Letyshops. I have now placed several orders with SHEIN and none of them have generated or returned the cashback they promote. When I place a request that it has not appeared, they tell me that it is denied because no transaction has been made. It is tedious, the same situation every time when the purchase is made and the order is sent.
Hello.
We apologize for the inconvenience. Your requests have been rejected due to a time difference. We see that you have open inquiries regarding this matter, and our agents have already forwarded the requests to the store representatives. We will inform you as soon as we receive any updates.
All the best!
The LetyShops team