Purchases at Moyo.ua with cashback in Spain
- В період дії підвищення ("Гарячого кешбеку") кешбек за товари брендів Apple / LG / Samsung / Sony, а також товари з категорій Мобільні телефони / Смартгодинники / Фітнес-браслети / Планшети буде нарахований по стандартній ставці 0.5%.
- Кешбек за замовлення по безготівковому розрахунку нараховується по ставці 0.3%-0.5%. Спочатку кешбек з'явиться з максимальною ставкою, але при підтвердженні буде перерахований.
Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
Reviews on Moyo.ua (309)
Therefore, we publish only our customers' reviews.
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Constant problems with cashback. Delivery takes longer. There are problems with the site itself in working with orders. I stopped providing cashback for non-cash payments, I will no longer buy here.
Hello!
We are always ready to understand the difficulties associated with cashback, turning to partners.
Care service is always at your service :)
The service does not affect the formation of orders by partners. We recommend that you contact the store if you have questions about the delivery of goods.
Each store has its own terms of cashback, so you should consider them.
The LetyShops team
There are always some problems with obtaining cashback, you almost always need to manually contact the support for lost cashback, although the unblock is off. In the conditions it is written that cashback is not charged for "order by cashless payment (according to the decision of Moyo.ua)", made an order with payment after receipt with partial payment points - cashback did not appear. I did one more thing, paid by card, there is no cashback either. Okay, I cancel the order paid by card on the site, and in a couple of hours there is a cashback in the office for the order, which I canceled. It seems that either the store is doing everything possible to lose cashback, or Letichops is not coping with the influx of orders, so that the cashback appeared within 5-10 minutes after ordering.
Hello!
Dmitry, we and the store are interested in ensuring that you are satisfied with the service and purchases.
Although most of the data enters the system within an hour after registration, cashback can still appear within 24 hours. This information is also posted in the user's personal account, section "My cashback". If no cashback is recorded during the day, we recommend that you apply. We understand that this takes time, but this is the only way we can verify the data and help.
The LetyShops team
I bought a washing machine. After being redirected from the LetyShops website to Moyo, I decided to log into my account. They sent me an email with the login details. I made a purchase. The cashback was not counted. LetyShops paid 50% of their money (respect), but they were unable to prove to the Moyo store that the transfer took place. I have all the screenshots, but for a minute, 500 UAH was lost.
Good afternoon
Sergey, the purchase was not listed in the partner program order database for our service :(
This situation could arise if the order was placed after a transition from another advertising resource (for example, a site with product reviews, etc.). Extensions installed in the browser also affect the transfer of data.
We always try to help users.
LetyShops Team
On the one hand, the store processed the order normally, delivery took a few days, but it was not urgent. On the other hand, there is no cashback, I submitted an application, but it took me more time than I will receive this cashback. And also, when placing the order, I entered both my email and phone number. And letters fell and the Viber bot sent messages ... And when searching for information on the order, only the order number and status. That is, if you do not specifically register in the store, you will need to search for receipts and information and add them manually. I will not contact them for the sake of cashback.
Good afternoon.
Your application has already been credited with a cashback bonus from the service :)
The manager provided all the detailed information in the request (section "Help").
LetyShops Team
I don't know how to react to this. On the one hand, a voucher for replenishing an account for 100 hryvnia for 1 hryvnia is great. But the purchase amount is one hryvnia more than what is indicated in LetiShop - it is alarming. Thanks to the store manager in MostCity in Dnipro for the individual approach. When the cashback is credited, I will add to the review.
Good afternoon
If the store's terms and conditions were not violated and the order was not reissued, the cashback will be credited to the balance according to the waiting periods, which are on the transition page :)
Write if you have any questions.
LetyShops Team
I made an order with a 6 times increased cashback. I got a cashback of 20 bucks. A month later, the cashback was rejected. I wrote to the store support, they called me, apologized, said it was a technical error and credited the cashback) Thank you)
Out of the blue, instead of crediting, the store rejected a bunch of cashbacks at once, for paid, non-returned orders. 18 days of silence. The expected time to receive a response from the store for these requests is up to 4 months. A very "reliable" partner that spoils the reputation of Letyshops. Up to six months of waiting for cashback, provided that it is restored, is lovely.
Good afternoon, Alexander!
Cashback rejection is automatic based on information from the store. In case of cancellation, we also do not receive anything.
Thank you for opening a dispute on declined purchases. We have already sent a request to partners to sort things out in more detail and try to return the reward. We have indicated in the account the maximum time for consideration of requests by the store. Usually the answer comes earlier. The customer service manager is waiting with you for news from partners in the appeal (section "Help").
LetyShops Team
I only get cashback in Moyo by contacting support, it is not credited automatically, LetyShops credits it as a bonus)
Good afternoon.
We receive all information about the user's orders automatically from the store. If the cashback is not displayed, we can sort out the situation by contacting partners.
There are several factors that can influence the loss of cashback, including:
- extensions and antiviruses that are installed in the browser;
- visiting other tabs during checkout;
- failure to comply with the store's terms and conditions or rules for placing orders with cashback .
LetyShops Team
