Кешбек не нараховується за замовлення:
- оформлені в застосунку Foxtrot.ua;
- по безготівковому розрахунку юридичних осіб;
- сплачені бонусами. Якщо оплата була частковою, кешбек нараховується на суму без урахування бонусів;
- створені співробітниками контактного центру та співробітниками Фокстрот UA;
- в які вносились зміни після оформлення (спосіб оплати, доставки тощо);
- сплачені картками банків з функцією кешбеку (наприклад, Monobank, ПриватБанк, Глобус, Izibank та iн). Ця умова діє в період промо Foxtrot і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків будуть відхилені під час звірки.
Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.
I ordered a smartphone on credit. The credit money was written off, they offered only the display version of the phone for the full price. Horrible. I do not recommend this store to anyone.
Good day!
Natalia, we are sorry that this situation occurred. We are sure that the store did not intend to cause you any inconvenience.
We believe that the next orders will be successful and pleasant :)
We ordered a SNAIGE RF 36 SMS0002E refrigerator from the Foxtrot online store. At first, there were some difficulties with delivery - the goods arrived with some flaws. However, the support service and service center professionally resolved all issues. The flaws were eliminated, and as a nice gesture from the store for the inconvenience - bonuses were credited to the account. Thanks to the accumulated bonuses during the promotion, we managed to buy a LARETTI LR-FN1716 fan at a bargain price - excellent quality at a very nice price! In addition, for ordering a refrigerator through LetyShops, we received increased cashback, which was another nice bonus to the purchase. Overall, we were satisfied with the service: despite the initial difficulties, the store coped with the situation adequately.
Thank you for taking the time to share your experience. We are glad you were satisfied with the result.
Can I order a second time on a Sunday? Or only once a month?
There are no restrictions on the number of purchases in this store. Even if you make several purchases per day, cashback is credited for each one. =)
Foxtrot has become so greedy that on his birthday he has cashback as well as on days of simple increased cashback. I do not recommend this store because of the long refund process and the disappearance of cashback due to payment by a non-partner bank (Kredobank). One star and for rude sellers. Choose better stores, not this one.
Good day!
They do not change the rates. However, they can organize various promotions on their website.
Please check out their offers. =)
Good afternoon. We wanted to buy a refrigerator in Foxtrot, and with your cash back - 7.5%. But the Privat card. And there it lights up in cash backs - 5%. If I cancel the cash back in Privat - will yours be credited? Thanks for the answer) Your cash backs are always credited! Cool app!
Greetings!
Thank you for the kind words.
If the cashback is for Foxtrot, then it is better to pay for the order in cash or with another card.
and a phone is an electronic device?
Yes, electronics.
Happy shopping!
Cashback was always accrued and came pretty quickly) you need to read the terms carefully and everything will be fine) Please tell me, what category does the Apple laptop belong to? Electronics or other?
Thank you for the feedback ❤
Apple MacBook is "Electronics, Audio, Video".
Is cashback awarded when paying in installments?
Good day!
Yes, cashback should be accrued in this case.
Please note that cashback is not accrued for orders paid with cards of banks with cashback function (for example, Monobank, PrivatBank, Globus, Izibank, etc.). This condition is valid during the Foxtrot promo period and these banks. Orders placed using partner cashback from banks will be rejected during reconciliation.
Happy shopping!