An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
I love the store but in terms of the size; At first everything was very good, purchases were registered and cash back was returned quickly, in my last 3 purchases it has not been registered despite having the extension enabled. In 2 of them they helped me and after a long wait they returned the cash back but in the latter one flat nothing despite sending a photo as always that the extension is active.
Hello.
We are sorry that you have such a situation.
We have reviewed the information of your query, there is no registered transition for the date on which you made the purchase. That is the reason why your cashback has not been credited to you.
We hope it doesn't happen again.
Sincerely,
LetyShops team
THANKS FOR THE APPLICATION.
super my first cashback was credited fast and the rest if they are taking me a long time to get credited, they should also add ROMWE for cashback
Hello,
thanks for your review :)
Cashback purchases are now available to residents of France and the United States. If the terms change, you can find this store on our site.
Sincerely,
LetyShops team
THIS APPLICATION IS DISGUSTING I HAVE MADE TWO PURCHASES AND EVEN THOUGH I ASK FOR MY CHASBANK TO BE REFLECTED PQ NONE OF THE TWO PURCHASES WERE REFLECTED EVEN WITH THAT IT SAYS THAT THEY DIDN'T FIND THE CASHBANK IT IS A NOR COMING WITH THE SCREEN SHOTS THAT I DID THE ACTIVATED CASHBANK RELEASED ME NOTHING
Hi Denisse.
We are sorry that you have such an opinion. We have sent your requests to our partners to find out the reason for the loss of your cashback and return it. This process can take 8 weeks. Don't worry, when we get a reply, we'll let you know.
Greetings.
Sincerely,
LetyShops team
The first cashback if you notice me, now I have to add the manual purchase and everything pending. They have not returned anything
Hi Carolyn.
Thank you for shopping with us.
We have contacted our partners to understand the reasons for the loss of your cashback. This process can take 8 weeks. Unfortunately, we cannot speed it up. Don't worry, as soon as we get the answer, the manager will notify you.
Sincerely,
LetyShops team
VERY NICE CLOTHING AND EVERYTHING BUT IT IS NOT AVAILABLE FOR PERU
Hello.
Thanks for your comment.
Unfortunately, SHEIN cashback is not available for your country now. Partners pay refunds for orders from Spain, Mexico, Russia, Australia, Canada, Netherlands, Italy, France, UK, US, Austria, Belgium, Germany, Ireland, Sweden. We hope that the partners will change the conditions.
If you have any questions, write to us at support@letyshops.com.
Sincerely,
LetyShops team