Purchases at SHEIN with cashback in Germany
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (1058)
Therefore, we publish only our customers' reviews.
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I'm fascinated with this app, super affordable, and your products are 10/10 beautiful and very good quality. I've bought clothes and accessories from all categories, and the truth is that everything has turned out great. Very easy to shop and very practical.
I love it so much, it's essential.
Most of my purchases have been good, but recently, three products have turned out to be terrible, and I'm very unhappy with them. I haven't returned them because I don't think two of them could be returned. Which seems bad to me if the product comes broken or defective, but oh well. I was crazy about wigs, and the last wig he sent me is pathetic. I'm a little mad at Zayn because they haven't responded to my customer service. I haven't asked for refunds or returned anything, and now I wouldn't ask for refunds either. They just wanted to be more attentive.
When there is a Shein store promotion with a cashback increase, they don't credit me, what a coincidence.
Hello.
We're sorry you've encountered this situation. Like you, we're also interested in crediting your cashback. Only in this case do we receive a commission from our partners. Cashback loss can occur due to several factors: violation of the store's terms and conditions, delayed payment (more than an hour), or use of promotional codes.
We see that the lost cashback request has already been created in your account. Don't worry, we'll do everything possible to resolve this matter. Please monitor the status of your request.
If you have any questions, we're here to help. You can always contact us through the Help section.
All the best!
The LetyShops team
