I registered, they wrote that a premium account with 30% was provided for 7 days. However, when I bought it, I was unable to use it. I searched everywhere, in the end the term expired, and the cashback was accrued at 1.4%
Hello!
Thank you for your comment. Cashback for your order was accrued taking into account the Premium account. You can see this information in your personal account, section "Orders and Finance".
A premium account gives cashback not 30% of the order amount, but +30% to the regular cashback rate. For example, if the regular cashback rate in a store is 5%, 30% of 5 = 1.5%. Total cashback with a premium account: 5% + 1.5% = 6.5%.
If you have any additional questions, please feel free to write. Have a great day!
Sincerely,
LetyShops team
Good service, everything is fine, in case of controversial situations they take the client's side, even contrary to their own.
The most optimal service of those that exist, the downside is that sometimes purchases are not reflected, plus recently the percentage of cashback in stores is constantly decreasing
Good afternoon, Vitaly!
Thank you for sharing your impressions of the service.
There are a number of reasons why cashback may not be credited. All of them are described in more detail in the rules for making purchases with cashback , as well as on the pages of the stores/services with which we cooperate. We always try to help find the reason for the loss and, if possible, compensate for the cashback. Having analyzed your account, we noticed that the difficulties with the loss of the reward were resolved in your favor.
Regarding the size of the reward. For our part, we give the maximum we can. Considering that for our clients we develop the service and expand the catalog of stores, add new services and options, often organize promotions and invest in the development of the loyalty program.
Follow our news on social networks, read newsletters, visit the site, you will be able to make profitable purchases.
If you have any questions or suggestions regarding the service, please write to us.
Sincerely,
LetyShops team
Good service. I haven't used any others, but everything is fine here. If there are problems with cashback, everything is resolved promptly. I wish the withdrawal was smaller.
Everything is great, everything is good. One small but, as for me, "deep link" does not always work correctly in the android application. Very often I did not receive cashback because when choosing to launch the Ali application, the link opened as a mobile version of the site. And returning to the normal view, the cashback was not counted. But in general, thanks to you, over the entire time I withdrew 12k rubles))
Good afternoon, Vladislav!
Thank you for your comment.
We really want the use of the service to be comfortable for you and bring only pleasant emotions. It is important for us to help you understand the cause of the error that occurred in the application. However, we cannot cope without your help. Request #1376097 has been created from your account to the care service. You can respond to the request through the "Help" section of your personal account.
We would appreciate your feedback.
Sincerely,
LetyShops team
Excellent service. The recent implementation of applications for iOS is pleasing. I would also like to note the constructive resolution of complaints regarding non-accrual of bonuses for purchases (which, of course, happens more often than we would like). Do not hesitate to contact the support service with complaints - employees help resolve these problems.
The service is normal, I've been using it for about 2-3 years.