To be honest, I have not been very happy with the service lately. Cashback does not arrive systematically, including the one displayed in the personal account. My requests to the TP have been hanging open since March without any changes. I was already happy when they sent me a promo code as an incentive, increasing the cashback by 1.5 times, but as it turned out - it simply did not work on my account, since I already have gold status. In general, sadness-sadness. Only cashback from Ali comes regularly and clearly.
Good afternoon, Evgenia!
Thank you very much for your attention to the company. We regret that you have encountered such a situation. Unfortunately, we, like you, did not receive any reward from the store, so we sent a request to partners. As far as possible, the cashback was credited to your balance from the company's funds. As soon as we receive a positive response, we will immediately add the missing difference. It is very important for us to understand why the reward was not recorded in order to eliminate it and you no longer worry. We are monitoring your request. So far, no response has been received.
Evgeniya, you were given a lety code that increased the cashback rates by 50% and it was successfully activated in your account, in the "Lety codes" section. LetyGold status increases the rates by 30%. If you had made purchases at the time of lety code activation, the cashback rates for you would have been increased by 50% instead of 30%. However, the system did not record information that you made orders through our service during this period.
If you need help, write. Have a great day!
Sincerely,
LetyShops team
I have been using the service for over a year, everything is basically fine. Except for one thing, on the tab "Special rates in AliExpress" there are about 10 thousand pages. There is no search page, you can get to the middle by scrolling through 3 pages in a couple of hours. A very big drawback. I contacted Letyshops managers, they seemed to agree with me. But this drawback is still there! As for other issues of work, everything is fine, no complaints!
Hello, Alexander!
Thank you for your feedback. We have forwarded your request to the technical department. If we have the opportunity, we will definitely implement the product search functionality on the "Special rates in AliExpress" page.
If you have any questions or suggestions for improving the service, please write. Have a great day!
Sincerely,
LetyShops team
I haven't used other services, but everything suits me here too. I'm happy with the leti codes, which allow you to withdraw funds from 1 ruble. Thanks to the team for the excellent work) good luck)
I haven't personally contacted the employees. The money is transferred regularly, everything suits me.