Reviews about Letyshops in Germany

I can't say anything good. The service has deteriorated. The order from Beru was not registered, although I checked on each page so that the bonus would not fly off. I made screenshots. In the end, I had to write a request to search for cashback, but they did not help there either. Today I made an order in Citylink, checked that the LetyShops extension saw the purchase, waited until the countdown passed and even after that I did not close the page. In the end, the purchase was made. There is no cashback. I will look for another platform for cash.

In a word. WELL DONE!!! THANK YOU!!!

The service has deteriorated very badly. I used it for 4 years without any problems. Now CashBack doesn't credit very often. Once it didn't count, well, I think I didn't click something, after that I specially went from the site to Aliexpreess and it still didn't count. This review won't fix anything, but I'll look for another service.

My Id in letyshops is 1746574. The order was made through the computer, everything was fine, the purchase went through. I paid, but the cashback never appeared. I turned off the extension. I wrote to technical support, they told me that, sorry, we don't have this in our system, and they told me to make another order. To be honest, they are not very honest people. My order was made through their website, the Cashback was saved, but they refused to pay only 595 rubles. And the order has already arrived to me. That is, I have to buy this product again according to their logic.

I made an order in bonprix, paid. The cashback did not appear, well, okay - it happens. I wrote a request, after 3 days I received a response - the store did not transfer the reward, nothing can be done because "the store does not consider requests for lost cashback". Why is this information not on the LetyShops page about the bonprix store?! The "customer service" manager Anya Abdulhak advises re-registering the order. But how can you do this if the store sent the parcel today? At least they could respond faster or make an online chat like other services. Why is this attitude towards buyers/clients? Please write on the bonprix page that they do not consider your requests. If it were not for the offer of double cashback and my confidence that everything will be ok, I would not have made this order.

I do everything according to the rules, I disable extensions, I go to the Mvideo store through Letyshop, I make a purchase from one window, but no, they don’t want to credit cashback, no one understands why this is so, they offer to wait as long as 90 days, this is in the age of digital technologies.
This is already the second major purchase in this store. Maybe that's why it is not profitable for them to pay more cashback, if the cashback of 3 or 4 rubles immediately comes out a notification pending.

Warned that it was crap, not a service, did not believe it. And one star is not enough for the so-called service. Came through the referral program, did everything correctly - and made an order for the required amount, and the transition was recorded. As a result - 0 cashback was accrued. They could not really explain anything, they accrued 6 rubles of cashback from their own funds. But! In this case, money is no longer accrued under the referral program. How am I to blame that you have one mistake after another here? Given that according to your own "specialist" - yes, yes, we see everything, and the transition was made and the order was made, but these are the rules. What rules? To screw up and then scam based on your own mistakes? Crap, in general, I do not advise anyone. Not a newbie in this business, I have something to compare with. Below Misha Palkin writes about customer focus "I have repeatedly contacted because of the cashback not being accrued, the support service always responded on time" Does nothing bother you? Have you contacted us multiple times because of cashback accrual? If you have to constantly scratch out cashback, this is not normal, someone has deceived you.

Well, with this, I've made two purchases and I haven't been credited with cashback. What a desertion. Nothing, they say they'll give you a solution in a month and nothing is solved. I'd better uninstall this, it's not useful at all, just a waste of time going into the store from the application. I'd rather go directly to Shein without going to Letyshops. There's no benefit if they don't apply the cashback.

I have been using the service for quite a long time, customer focus is at a high level, which is important for me. I have contacted them more than once because of non-accrual of cashback, the support service has always responded on time and met halfway. In particular, thanks to Anna Abdulhak for efficiency and explanations!