Purchases at SHEIN with cashback in Czechia
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (276)
Therefore, we publish only our customers' reviews.
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LetyShops, including Shein, has always worked well for me until I placed an order with this store with a 35% discount on cash, and I never received any feedback. And now I'm waiting four months for the store to refuse. Disappointing.
Hello, Silvia.
Don't worry, please. We'll do our best to find the lost refund and return it to you. Please monitor the status of your request. Most of the time, we receive a response from our partners within 4 months ;)
All the best!
The LetyShops team
I already posted a comment, but it hasn't even been published. I made a fairly large purchase on SHEIN, taking advantage of a cashback boost. Coincidentally, it wasn't registered despite the extension icon turning green and me waiting the seconds the LetyShops extension itself indicated after the purchase. I had recently registered using a friend's link to receive €5 cashback if I made a purchase within 30 days. Evidently, this purchase was within that period. I filed a complaint, and it's now been 19 days since my purchase. However, since they say the store can take up to four months to respond, here I am, without my cashback (which I'm starting to think they'll never give me) and about to lose the €5 I got from registering with my friend's link, since it was within a 30-day period, and I have three more left until it expires. A horrible experience; I feel very scammed.
Hello, Sara.
We haven't posted your comment because you have an open question #2602526 about this issue. Don't worry, our agent is monitoring the processing of your request and will help you if anything goes wrong ;)
If you have any questions, please write to us through the Help section.
All the best!
The LetyShops team
I was very happy with the Cashback service, until I activated the cashback on my last order and for some reason it didn't work and they didn't give it to me. I opened a request to recover it but it's still pending acceptance and several days have passed. If they fix that, I'll continue using the app; if not, I'll switch.
Hello.
Thank you for creating your request. We've already sent it to the store representatives. As soon as we receive a response, we'll let you know ❤
If you have any questions, please email us at support@letyshops.com.
All the best!
The LetyShops team
Every time there's an increase in cashback, there are problems getting it to appear. It's a joke. One is under review and can take 4 months, when all the evidence of my order is there, and today's order hasn't appeared yet...
Hello.
We are sorry you have had to face such a situation.
We are also interested in automatic cashback crediting. In this case, we only receive a commission from our partners. Processing requests takes time, but we never leave our users without a solution or response. Please create a ticket in the Help section and we will help you resolve this issue.
All the best!
The LetyShops team
Even if the cashback isn't registered for some reason, sending screenshots always gives it to you. Although I wish there were more cashback options than usual.
Hello, Marina.
It's been a pleasure helping ;) Follow our news in the app, on the website, and in your email so you don't miss out on the best deals.
All the best!
The LetyShops team
