An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
* MY OPINION ABOUT: SHEIN As in all stores there are good things, more or less and bad ... that is why it is important to see the reviews. In my case, most of the things I asked for were fine. You have to see the measurement table well and lean on the reviews. Apart from clothes I asked for very nice shoes. Among the shoes I asked for some tennis shoes that I still like. I just didn't realize that I had a transparent view that I didn't quite like because the socks can be seen. that's why YOU MUST SEE THE PHOTOS WELL. TO KNOW IF IT REALLY CONVINCES YOU OR NOT. So far I have made 2 orders. the first one arrived in 1 week and a half. and the 2nd delayed 2 weeks to reach Villahermosa, Mexico. In the second order I had put makeup in the cart, all the makeup was canceled and they were returned to Shein's wallet, after that I transferred it to my debit account, which was the initial payment method. * MY OPINION ABOUT: LETY SHOPS well mmmmmmmm ....... From my first purchase they already authorized my cash back with 6.5% for being new but for the second purchase I saw that the cash back increased to 35% and I did not It was recognized by the letyshops platform. I don't like that. Now I don't know if he will continue to do it to me. I was even encouraged to make a bigger purchase for the cash back of 35% that they never recognized me -_-
Good afternoon!
Thank you for sharing your cashback shopping experience. We are interested in having it registered in the user's personal account automatically. The loss may occur due to a violation of the shop conditions / algorithm of making a purchase. To understand the situation, a consultation service was created. Please wait for the manager's message.
Sincerely,
LetyShops team
I downloaded it because they spoke to me wonders about this app. The truth is that I have already made 4 purchases in Shein making sure that I always have the cashback active and nothing is ever credited. I always have to file a claim and until now they have credited me a part of the first purchase because they are under investigation, the rest will take even longer. Yesterday I made 2 purchases in Shein and I do not see anything pending to be credited here or anything, so surely I will have to make a claim but this is a bit tedious that is why I give it only 1 star.
Good day!
We have contacted our partners to understand the reasons for the loss of your cashback. Unfortunately, we are unable to expedite the process. As soon as we receive the response, the manager will notify you. We look forward.
Sincerely,
LetyShops team
Shein's store is very good, the bad thing is the letyshops app, as you place more orders, it stops making the cashback and I am not the only one that has happened to it, there are more comments about that, and the letyshops tell you You do not follow the steps, and I have been following the steps as is and even taking a screenshot of each of them, but still they do not credit me for the cashback ... I am very disappointed with the app, at the beginning it worked very well.
Good afternoon!
We are also interested, and want, that the cashback is credited automatically. We have seen that for the solicion of this situation, a consultation has already been created and the service will attend you. Our manager will be happy to help you.
Sincerely,
LetyShops team