An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
Very good quality in the garments and the order arrives on time
In general, Shein has very good quality, I have already made a purchase and the cashbank has not been registered, it is not the first time that happens I always have to request the cashbank myself, this time it has been pending for a long time. I hope this is fixed.
Hello.
Thanks for being with us. We see that you have already created the requests for the lost cashback. Follow their status, please. If you have any questions, please email us at support@letyshops.com.
Greetings.
Sincerely,
LetyShops team
I love the SHEIN store, I have been ordering in this store for more than two years and I discovered letyshop a few months ago and I am found I have already collected several cashbacks and it has not taken more than 50 days for it to be refunded, excellent !!
the store in excellent I have been buying for more than 3 years and everything perfect recently I started using Letty shop and nothing that has returned money to me I already have 10 orders waiting for me to return money and nothing that hurts
Hello,
Thank you for contacting us.
Stores need time for the cashback to be credited. Each of our partners has their own estimated time periods to transmit information and remuneration for the order. SHEIN cashback is credited 60-120 days after purchase.
If your cashback is not credited on time, please contact us at support@letyshops.com. We will be delighted to help you.
Sincerely,
LetyShops team
I have made several purchases with the cashback activated but they have not been reflected, I already sent my data to verify it, I hope so because since I met letyshops I have followed all the steps of activating the cashback and buying and of the 9 purchases I have made Only 4 of them have been put on "pending". I do not mind waiting for the release of the chashback with which my purchases are reflected, I am well served. I hope you can help me and make my purchases valid.
Hello,
Thank you for leaving your comment.
We see that a request has already been sent to the partners. We hope that your cashback will be found as soon as possible. If you have any questions, you can always contact our support team at support@letyshops.com.
Sincerely,
LetyShops team
Bad experience with LetyShops !!! They are reflecting lower costs than what I really pay, and in several purchases I do not register the cash
Hi Sherlyn.
We are sorry that you have such an opinion.
Cashback is credited to the final value of the purchase, excluding discounts, excluding delivery and shipping.
We have created a consultation to help you with all your questions. You can find it in your personal account, the Help section. We wait for your reply.
Sincerely,
LetyShops team
I have more than 3 orders made in this store, their prices are cheap and in general they are good but in a matter of Letyshops the cashback has never been registered, not even pending
Hello Nefertiti.
Thanks for writing to us. Don't worry, we will do our best to solve this problem and help you. Follow the status of your application, please.
If you have any questions, please contact us without hesitation.
Sincerely,
LetyShops team
I just made a purchase with the LetyShops application in the shein store, a 3500 gift card and they only charged my card, they have not sent me the purchase email, much less the gift card number Can someone help me ... I want to know what happened to my money
Hi Keila.
Contact the store's support team. You can find it on the page: https://www.shein.com.mx/contact-us.html . We hope your question is resolved.
Sincerely,
LetyShops team
What is the use of increasing the percentage if they limit you in the purchase they should give the minimum
Hello,
thanks for writing to us.
When we offer increased cahback, we are not always able to calculate possible refund amounts. Therefore, we sometimes set the maximum amount of refund that can be received for a purchase.
If you notice that your cashback is incorrectly credited or you have any other questions, you can always contact us at support@letyshops.com.
Sincerely,
LetyShops team
Many problems with cashback, 3 times and it does not register
Hello.
We have contacted our partners to understand the reasons for the loss of your cashback, as soon as we receive the response, the manager will notify you.
We hope that such situations will not happen again.
Sincerely,
LetyShops team