Purchases at Moyo.ua with cashback in Czechia
- В період дії підвищення ("Гарячого кешбеку") кешбек за товари брендів Apple / LG / Samsung / Sony, а також товари з категорій Мобільні телефони / Смартгодинники / Фітнес-браслети / Планшети буде нарахований по стандартній ставці 0.5%.
- Кешбек за замовлення по безготівковому розрахунку нараховується по ставці 0.3%-0.5%. Спочатку кешбек з'явиться з максимальною ставкою, але при підтвердженні буде перерахований.
Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
Reviews on Moyo.ua (309)
Therefore, we publish only our customers' reviews.
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I got cashback for all my purchases. Follow the recommendations and you will be happy =D the store is not bad, a wide selection of goods, a big plus is that you can arrange pickup from the store and you do not need to overpay for delivery.
Cashback did NOT arrive.
Hello!
Thank you for your feedback. Indeed, the waiting period for cashback on your order has already expired.
According to your personal account, you have already created a request to our customer service. Please send a screenshot of your order to the request, we will definitely try to speed up the process of crediting the cashback.
We will be waiting for your letter. Have a nice day!
Sincerely,
LetyShops team
Just like others, I placed an order with cashback enabled (yes, I checked on the LetyShops website itself) and naturally no cashback came and there is no hint of it, a day after the order was picked up (the awaiting confirmation section is also empty). Lety's support itself replied that the order was not registered with them. All photos of the order, its payment and confirmation that it was received are there, as well as a mark on the LetyShops website about the transition (activation) of the cashback at the time of purchase. I do not recommend the site, due to the lure of the client with a high cashback and not paying it. There were also some problems with delivery, they said that you can pick it up in 20 minutes, they arrived more than an hour later and sat in the car for another hour because there was a "system failure" and because of this they could not deliver the order for 2 hours, despite the fact that the manager called twice and both times said that you can come pick it up in 20 minutes.
Hello, Arthur!
Thank you for your feedback. Let's not hide it, sometimes cashback is lost. Often the reason for the loss is a violation of the purchase algorithm or the device from which the orders were made. Some extensions, programs, viruses can replace our affiliate link. Thus, stores think that you came from a third-party link and do not credit us with a reward.
Here are some recommendations that will help you successfully receive cashback on future purchases: https://letyshops.com/pravila
Thank you for contacting our Customer Care Service. Please do not worry, the manager with whom you are corresponding in the request has already sent a request to the relevant store manager to find out the reason for the non-accrual of the reward for the order. As soon as we receive a response from the partners, we will contact you through the "Help" section and try to help.
If you have any questions, please write.
Sincerely,
LetyShops team
Cashback does not work in this store. I went from the site to the store, made an order, the cash did not appear (although the store immediately received 3 orders, I changed payment methods). I picked up the order the next day. Information about cashback never appeared.
Hello, Irina!
Thank you for your feedback. We are very sorry that you have encountered a situation where cashback was not credited for your order.
To resolve the issue, please write to us through the "Help" section of your personal account, we will definitely try to figure out why the cashback for the order was not displayed automatically, and help you in this situation.
We look forward to hearing from you. Have a nice day!
Sincerely,
LetyShops team
Firstly, after the order, the cashback did not appear. Secondly, these... They sent me a used blender (or from the display case). Do not buy kitchen appliances from them.
Hello, Alexander!
Thank you for your feedback. We are very sorry that you have encountered a situation where your cashback has not been credited. According to the data from your personal account, your issue has already been resolved in the appeal.
We hope that such situations will not happen again. Have a nice day!
Sincerely,
LetyShops team
I agree with Denis - their cashback does not work. For all my orders, support paid "out of pocket". Whoever orders - immediately screenshot at all stages, because almost certainly the cashback will not be displayed. Overall, the store is not bad!
Good afternoon
Thank you for your feedback. It is a pity that you encountered difficulties with cashback accrual in this store. Orders from the Moyo UA store are successfully recorded in our system and cashback is accrued.
Every day we work on improving our service and make many test orders and we are confident that if you follow all the rules for making purchases with cashback when placing orders, then there will be no problems with fixing orders.
If you have any questions or suggestions regarding our service, please write to us. Have a nice day!
Sincerely,
LetyShops team
Good afternoon, Denis!
Thank you for your feedback. We are truly sorry that the cashback for your orders was not recorded automatically. We are very grateful to you for making orders according to the rules for making purchases with cashback, but some browser extensions and programs can unfairly replace our affiliate link and thereby take all your cashback for themselves.
Believe me, it is very important to find out the reason for the non-accrual of cashback, so we contacted the store and are waiting for an answer regarding your order. We do not cooperate with all stores directly, but through affiliate programs, so you need to wait a little longer for an answer than we expect.
Please do not worry, the customer service manager is monitoring your request and as soon as we receive a response, we will contact you immediately and try to help.
Regarding your second order, we have also sent a request and hope to receive a positive response.
If you have any questions or suggestions regarding our service, please write to us. Have a nice day!
Sincerely,
LetyShops team
Good afternoon
Thank you for your feedback. We understand that you want the cashback to be credited to your balance immediately after receiving the goods, but the store needs some time to check the information and make sure that the order will not be returned. The approximate date for crediting the cashback for your order is 10/24/2017. Since the date is approximate, the cashback may be credited earlier or a little later.
We ask you not to worry, if you made a purchase according to the rules for making purchases with cashback, the cashback will definitely be credited to your balance.
Be sure to contact us if you have any questions. We are always in touch and will try to help:)
Sincerely,
LetyShops team
