When the explanation they give you regarding the wait to receive the cashback is "This time is necessary for the store to confirm the payment and guarantee that the order will not be returned.", The 2 months of waiting. It is FOOD that I am buying. I pay it on the same day, and I eat it on the same day, so it is OBVIOUS that if I want a refund of my money (for whatever reason) I am not going to wait two months. In other stores, it seems fair and understandable to me that you should wait a minimum of 2 months to receive the cashback, but in this case it seems unjustifiable.
Hello,
We do not cooperate directly, but through an affiliate program. There is a necessary time to process the order data. We post the registration terms on the page with the link to the store.
Sincerely,
LetyShops team
I have placed an order for € 27.60 and they have told me that I have only spent € 24. I find it super unfair
Good day,
The sum of the cashback is based on the net value of the product excluding VAT, all other taxes and charges and any additional costs such as delivery and shipping. Stores need time to process the information and transmit it to us. The cashback amount may not be displayed correctly, but don't worry, during order processing, the amount will be adjusted and displayed correctly. If you have any other questions, please let us know at customer service via the "Help" section in your account.
Sincerely,
LetyShops team
For what little they give, they take centuries.
Good afternoon.
Partners need time to process your order information. Information on the maximum accreditation time for orders is on the store page.
The rates are established by virtue of agreements with the partners. You can increase the percentage using Lety codes and a loyalty program. We often run promotions too, so we recommend that you follow our mailing list.
Sincerely,
LetyShops team
nothing recommended !! I made an order through Letyshops.com for the cashback and today after almost a month I have not received anything. very badly. never more
Good afternoon!
It's a shame you have such an impression :(
We have opened an inquiry to the helpdesk but, unfortunately, we have not received any response from you.
Sincerely,
LetyShops team
It takes almost two months to give you the refund, but they end up giving it
Hello.
Thank you for leaving your opinion.
The refund of your order has already been credited to the balance.
The status change occurs immediately after the store credits the reward.
The confirmation time is necessary for the store to deliver the order, process the information and transfer the data to our system.
Each store needs a different time for this process.
In order to inform our users when to expect the refund to be credited to the balance, we publish information on the average time (for some stores also maximum) for the refund on the page of each store.
If you need anything else, please let us know.
Sincerely,
LetyShops team