Purchases at SHEIN with cashback in Switzerland
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (383)
Therefore, we publish only our customers' reviews.
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The first time I made the 300 peso cmra, if they gave me my cashback, I already have several orders greater than 1000 pesos and I do not get a response from my cashback, I have done everything on the computer and activate my cashback, I am very careful because I notice that the Letter L is in green every time I make the purchase and even so my orders are not reflected
Hi Yazmin!
Thank you for contacting us.
To find the possible reason for the loss of cashback, we have sent a request to the store representative. The response may take around 6 weeks. If we get a positive response, we will definitely credit you for the cashback.
Thanks for understanding. See you soon.
Sincerely,
LetyShops team
I MAKE A SHOPPING FOLLOWED IN SHEIN BUT I DESIRE THAT IT IS NO LONGER AVAILABLE FOR MY COUNTRY I AM FROM MEXICO
Hello,
This situation is not permanent. Soon there will be changes very soon, of course the information will be updated on the store page.
Sincerely,
LetyShops team
It is the third purchase that I am going to make and I still have not received my credit from the previous 2 .. I sent a message a month ago and they told me that the delay was normal but it is never reflected
Hello!
We see that you have an open consultation with our support service. The support team is monitoring the situation and will inform you as soon as there is news about the crediting of your cashback.
Sincerely,
LetyShops team
They never gave me the cashback and when I contacted customer service they did not solve anything. With Aliexpress it worked for me but with SheIn not, zero recommended
Good afternoon.
We see that you have already created a query in the customer service. The advisor will respond to you in the short term.
Sincerely,
LetyShops team
super recommended the store
Whenever I buy here, I receive my cashback on time.
I finally received my first cashback. yes it takes a few days but it's worth to keep doing my shopping and accumulating money because it really works <3 Thanks Letyshops!
It was my first time shopping, so I forgot to activate cashback on a purchase over $ 1,000. No way to fix this? :( (I just made the purchase)
Good day,
The transition of our service before making the purchase is the main condition for the accreditation of the cashback. Only in this way do partners receive the information that you have made the transition through LetyShops before processing the purchase order. We are credited with the commission for the transitions made from our service, and from the part of the commission that we receive from our partners, your cashback is formed and credited.
Sincerely,
LetyShops team
Everything super good on my first purchase. But I have days wanting to place another order but I can't pay I refuse the payment Xf help
Good day,
To solve the problem with the payment, please go to the customer support of the store, because our service does not influence this. We believe that this situation will be resolved positively. :)
Sincerely,
LetyShops team
