of two orders none credited in cash, the first at the end after claiming they put it but the second they tell me that they do not credit me, do not bother to order from Just eat around here it is useless
Hello.
It's a shame you have such an opinion.
If for some reason, the cashback does not appear, it is possible that the store has not sent any remuneration for your order, therefore we try to reward at least a part of the cashback that the user does not get, from our funds. Follow the status of your request, please. If you have any questions, feel free to write to us at support@letyshops.com.
Sincerely,
LetyShops team
I have made two orders and they have not made me the cashback of any of them, it is as if I had made them without this application
Hi Alex.
To solve the problem with the lost cashback, you must create a query yourself, in your personal account, in the "Orders and Finances" section, filling in the form (from the web version of the mobile phone or from the computer).
About other questions you can always find the answer in the "Help" section.
Sincerely,
LetyShops team
For a food item that arrives in the day ... the cashback should be a maximum of one week. It seems ridiculous to me to wait two months ...
Good afternoon.
Partners need time to process and transmit information about the order. You can check the refund date on your account by clicking "v" next to the "Pending" text. Confirmation of receipt of goods to your account on the store's website will speed up the accreditation process.
Greetings!
LetyShops team.
I have confirmed the cashback a month later! And clearly I had already eaten dinner, because there is no risk of return! Waiting so long is pointless (the fault lies with the store and not with lety). But hey, you know! The cashback will be waiting for a month.
Hello Elena.
Thanks for your comment.
Each of our partners has their own estimated time periods to transmit information and remuneration for the order. Just Eat cashback is generally credited 30-60 days after purchase.
If you have any questions, you can always contact us at support@letyshops.com.
Sincerely,
LetyShops team
Hello, I have been using this application for a while and I have already had 11 euros and something is very good, the truth is that I am delighted with it, it takes a month to give you the money but it is normal, do you want them to give you money for placing an order ??? Well, do not complain, buy what you have to buy and they will send it to you 100% recommended for what you have experienced with it.
it took me two months for orders to be confirmed
Good afternoon.
The cashback will be credited to the balance as soon as the partners transfer the commission. Wait times are on the store page. During this time, the partners process and transmit the information to us.
If you need help, please write to our customer service through the "Help" section.
Sincerely,
LetyShops team