I have orders hanging in "waiting" that are more than 6 months old. Cashback for 2500 UAH. When I asked to sort this out, support responded that everything is fine and I just need to wait. Do you want to wait for cashback for more than 6 months and it's not a fact? What will you get? Welcome to LetyShops. P.S. I understand that orders via a ref link can be processed longer than usual and not all purchases will receive cashback for various reasons. But the orders have been hanging since 2019, is this normal?
Hello!
We understand that quite a lot of time has passed.
Cashback is credited to the balance automatically based on information from partners. With referral orders, it takes much longer. It is not possible to speed up the process or consider each order individually, since they are made by unregistered users using a referral link. We do not have access to these orders, and we cannot receive screenshots with confirmation either. All that remains is to wait for automatic credits.
Sincerely,
LetyShops team
I have been using the LetyShops website for over a year, I like that you can really save a lot of money. I am writing a review for the first time with great gratitude, and it is definitely the most honest. In June, this summer, we were on holiday with friends in the Odessa region, I booked a hotel on Booking.com with a 3% cashback. And today - HOORAYAAAAAAA!!!! A refund of 636 hryvnia came to my card. THIS IS REAL and very cool. Thank you LetyShops
Good afternoon
We are very glad that the service brought not only benefits, but also positive emotions! We believe that the vacation was a success :)
Thank you for being with us!
Sincerely,
LetyShops team
Fast useless withdrawal of funds. A big plus for this! Good work with AliExpress cashbacks and other Chinese ones. But there is one BUT... Working with Ukrainian stores is simply disgusting! Almost never was the cashback recorded automatically. Only after correspondence, screenshots, checks. But for example, my last request was simply stupidly ignored. Ouch! Letyshops, will there be some kind of communication? Or when you go to gold, the lack of responses to the request is a bonus option???
Hello, Igor!
Thank you for sharing your experience of working with the service!
We understand that sending information to the care service takes time, but this way we can sort out the situation and help.
We have contacted our partners regarding your orders to find out the reasons for non-accrual of cashback. If the order does not automatically appear in our system, we also do not receive anything. The manager will contact you after receiving a response to your request.
Once again, we apologize for the long wait for a response to your request :)
Sincerely,
LetyShops team
watch out! they write different requirements! go to the website, and only then add to cart! and in another message they write that you need to go from their website to the already formed order!!! and in the end there is no cashback
Hello, Regina!
For successful display of cashback, we recommend that you form an order after switching from our service, turn off all third-party extensions before purchasing and familiarize yourself with the design features on the store page. We have already credited the bonus for purchases from the company's funds to the balance. We believe that this situation will not repeat itself in the future :)
Sincerely,
LetyShops team
Due to some software error, the cashback was not credited automatically, but okay, we did everything manually, but because we did it manually, neither me nor my friend who gave the link were credited 50 UAH. That is, my friend invited me, a new person to your cashback service, hoping that he and I would be given 50 UAH each, but due to the incorrect operation of the site, we were not given anything. Please sort this out, if the money comes, I will change the rating.
Hello!
We received information that something affected the transition to our affiliate link. This can happen if there was a click on an advertising banner or a transition from a newsletter before the purchase. Third-party extensions could also be the cause. In the future, please try to temporarily disable all plugins and not go through tabs during checkout. More tips on this page.
We have already credited the bonus for the order from the company's funds. We believe that the situation will not repeat itself in the future :)
Sincerely,
Letyshops team.
Previously, it was convenient to top up a mobile with cashback. And now the withdrawal is only from 500 rubles. It's a shame. Please make a choice - from 500 without commission, and up to 500 with commission. For example, I am ready to pay the commission.
Good afternoon
Dmitry, thanks for your feedback :) For now, the limit for submitting an application is indeed 500 rubles.
We have forwarded your idea to the relevant department.
Sincerely,
LetyShops team
Why such a large amount for withdrawal? 250 UAH! Even to a phone! It's very inconvenient!
Hello!
The service does have a minimum withdrawal amount. This is because we take on the transfer fee ourselves.
With the help of a Premium account, loyalty program statuses, the programs "Invite a friend" , "Cashback without purchases" , as well as with the help of special offers in the form of last-minute cashback, which we often conduct, it is easy to collect this amount :)
Sincerely,
LetyShops team
Worse than I could have imagined. I read a bunch of bad reviews, but since the name of the service was on everyone's lips, I decided to use it! The extension was enabled, I checked it several times, my status is premium, and I made purchases worth more than $750, the cashback did not appear at all. But the support service replied that they did not know the reason and returned 70 cents of cashback. I am simply shocked
Good afternoon, Regina!
We checked the information in the request. We see that the purchase was made for $51.14. Since we did not receive the data and commission for your order from partners, we tried to support you with a bonus from the company's funds.
Following our recommendations and store terms will help reduce the possibility of losing cashback in the future.
If you have other purchases for which cashback has not been credited, please inform the manager in the request. We will try to sort it out.
Sincerely,
LetyShops team
In my opinion, today the LetyShops support service is the most attentive, tolerant and effective!
Good day!
Thank you very much for the kind words :) We are doing our best for you.
Sincerely,
LetyShops team
I am very pleased with the LetysShops cashback service! Money is credited to the card instantly, if any problems arise, the service managers solve them very quickly. I recommend it to everyone!
Good afternoon, Boris!
Thank you for sharing your experience. It's nice that you noted the speed of withdrawal :)
Sincerely,
LetyShops team