Help with lost cashback was provided quickly. Possible reasons for the problem were explained. Special thanks to Anya Abdulhak for pleasant communication and uplifted mood.
Hello, Roma!
We are always happy to help and give advice.
It's great that you're with us. We've conveyed your gratitude to Anya. :)
Sincerely,
LetyShops team
It turned out strange, I made an order for 500 grams on AliExpress with an increased cashback of 15%. I have already filed a claim about the loss. No sign of it.
Good afternoon
Vasily, your cashback request will be processed automatically. Please track the status in your account :)
Sincerely,
LetyShops team
Previously, there was a great service, I made a purchase in an online store and literally a few minutes later I saw my cashback. Now there is a situation where the cashback is not counted, although the transition was made. I have had several such situations recently: the browser application shows that it is active, I make a purchase - no cashback. I make a transition and a purchase - no cashback. The support service has one answer - there was no transition. How so? Disappointed.
Good afternoon
Sergey, we are still the same LetyShops :)
The transition/activation of the extension is the main condition for accrual of cashback. Each user can check the information about transitions independently in the "Orders and Finances", "My transitions" section of the account. We see that a request has been created for the customer service. The manager will try to help sort it out.
Sincerely,
LetyShops team
Excellent service! Along with the purchase you get a nice bonus in the form of cashback!!! It's captivating and addictive))) It's a pity that LetyShops no longer has the stores "Rozetka", "Eldorado", "Metro"... But the choice is already great. If there are problems with the accrual of cashback, the managers ALWAYS solve the problem quickly, efficiently and politely))) I recommend it to everyone!!!
Good afternoon
Oleg, thanks for the feedback :)
Enjoy your shopping!
Sincerely,
LetyShops team
I use another cashback site. A friend recommended Letyshops, I decided to try it. I only buy on Ali. For testing, I made two orders from one seller through Letyshops and two orders from the same seller through another cashback site. They sent everything in one parcel. I received the parcel, confirmed receipt on Ali and left feedback. The next morning, another site confirmed my cashback and it became available for withdrawal - and Letyshops takes a very long time. The 15-day period for opening a dispute has passed, but the cashbacks are still pending. Apparently, Letyshops makes selected orders available for withdrawal or partially, and for the rest, it waits for payment from Ali itself. As a buyer, this does not suit me. It would be okay if the cashback rate was higher than that of competitors - but it is not clear why I use Letyshop. And the withdrawal starts from 250 hryvnia, when others to a mobile from a hryvnia and to a card from 20 .. Thanks everyone, draw your own conclusions.
Good afternoon
At the moment we have not received confirmation data from partners and commission for your orders :(
As soon as there is information, the cashback status will change immediately. Information about the data processing time was published on the store page.
There are many resources on the Internet with their own features. We try to negotiate favorable conditions for our users, we offer hot cashback. Yes, we have a minimum withdrawal amount. Our service pays the transfer fee.
We will be glad if you stay with us :)
Sincerely,
LetyShops team
It takes a very long time to wait for cashback, compared to other similar services, given that the order was made in the same online store (to compare). And the withdrawal amount to a mobile phone in others is at least 20 UAH, here it is 250. So I do not recommend it.
Good afternoon
On the pages of the stores we publish the actual time periods during which orders are processed and commissions are received.
We see that you are making purchases on AliExpress. Confirming receipt of goods on the store's website should speed up the crediting process.
We try to negotiate favorable offers for our users, hold promotions, offer last-minute cashback :)
Sincerely,
LetyShops team
There is so much negativity in the reviews that it makes me sick))) Normal service, money withdrawal is instant. From the big minuses - can't you fix the binding to the order number? It's been more than a year, I have 2 times more children, and you can't fix this nonsense. Governments are being overthrown, the pandemic is raging, Musk is launching private spaceships, and I'm checking why the cashback is being refused, trying to find the one I need from more than 500 orders on Ali, based on the date, time and amount. With my hands!!! With my hands Karl!!!!! All the best!)))
Good afternoon
While Elon Musk is launching rockets , Aliexpress continues to transmit order information in this format .
Unfortunately, we have no power to influence this.
To find your order in your Aliexpress account, pay attention to the 5th digit from the end of the order number, it may be different.
Sincerely,
LetyShops team
I'm not happy yet, I read a lot of reviews that the cashback doesn't appear, I checked, made a minimum order on AliExpress, I was immediately credited with cashback, then I made a larger purchase and as I read, the cashback didn't appear, I submitted an application to find it, but no hello or answer, if the cashback is not found, I will not make purchases here anymore, I will try other programs, if it is found, then maybe I will stay, I will try again, if it is the same, then I will definitely leave. I don't want to spoil your statistics with my little stars, so 4, if it is not found, then I will mark it honestly
Veronica, hello!
All information about user purchases comes to us automatically from the store. The purchase amount does not affect this process.
It takes time to process your cashback request. Please track its status in the "Orders and Finances" section by expanding the request as in the example . We are looking for the order in the system and will not leave the issue unresolved :)
Sincerely,
LetyShops team
The program stopped seeing orders after the update 70% of orders from ALI fly by. Sending a request for each missed one is unrealistic - sad
Good afternoon
Updating our application does not affect the recording of information in the service. It comes from the store after the purchase. In case of loss of cashback, we do not receive a commission from which the user's cashback is formed.
In order for us to be able to establish a possible reason for non-accrual, you need to submit a request in the "Orders and Finances" section. We understand that this will take time, but this way we can help. We will be glad if you take the time to send data on orders.
Sincerely,
LetyShops team
So far everything is great for me! I recommend it! Credits are excellent! Moderation is always in touch. Let's see how the cash comes out. But overall, the platform has a pleasant impression.
Good afternoon, Ivan!
Thank you for your feedback and for choosing our service! :)
Sincerely,
LetyShops team
Every year the same thing: I have to get my cashback during sales. There are no glitches all year round, but when there are large purchases and large cashback, problems begin: the cashback simply does not appear in the account, then you write to the support service, they mull something over for 2 weeks and charge 100 UAH. Did you send me 100 UAH from an order of 364 dollars? No need to provide a penny cashback, like "well, we did everything we could, and took the rest for ourselves". How conveniently arranged - there is cashback from an order of 100 UAH, but from an order of 5500 UAH - it is lost. All transitions are recorded, I placed orders on November 11 and 12, both in the morning and in the evening, and there were glitches everywhere. It glitched for 2 days, or maybe the cashback recording was specially disabled? Letyshops simply deceives its customers and appropriates cashback payments for itself, some will not even want to argue and swear about this, and the money will remain in the service in full. As a result: it turns out that you earned 5 times more, and also showed how good you are, and supposedly care about customers. Even if there are problems with the affiliate program (which I doubt), then what is my problem? Then refuse to cooperate with AliExpress if they do not pay anything there. They promised one cashback, in fact, 5 times less. Probably, if there was an opportunity, they would just throw bread to customers, like dogs "so that they do not bark". The next problem: I can not withdraw what is now on my account, since I do not have the required 250 UAH. And maybe this would not be a problem if I did not have to collect cashback for another year, penny by penny. And why? Because it cannot be done differently, since cashback is never accrued for large orders! Last year I gave your service a chance, but no, it was a big mistake. Now I just lost money.
Hello!
The order amount does not affect the data transfer. All cashback services work on a similar principle: if the store has transferred information about the purchase, the cashback immediately appears in the user's personal account. We are also interested in this, since only in this case we then receive a commission.
There are several factors that can influence fixation:
- adding a product to the cart before leaving our website;
- violation of the terms and conditions that are on the store page;
- operation of third-party extensions (for example, ad blocker), etc.
In this case, we always try to please users by crediting them with a bonus from the company :)
Sincerely,
LetyShops team