Purchases at SHEIN with cashback in Canada
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (1058)
Therefore, we publish only our customers' reviews.
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- Other country
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My cashback is still not reflected and several days have passed and nothing !!!!
Good afternoon.
Brenda, we are also interested in getting the cashback. If the order does not appear in the user's account, the partners do not pass on the commission for the purchase. To solve this situation, we have created a consultation to the attention service. You can write us by mail or in your personal account, the section "Help", "My queries". We wait for your reply.
Sincerely,
LetyShops team
I would like you to add Honduras to the list of countries that receive cashback with this store.
Hello!
If the conditions change in the future, we compulsorily publish this information on the store page.
Greetings.
LetyShops team
The store is excellent, I really like clothes and it arrives very quickly in my country. If I realize that the casback is not yet reflected in my account, it is still pending, since the estimated time for it to be credited has passed.
Good afternoon.
Thank you for ordering with LetyShops.
We see that your purchase is in the "Pending" status. Partners need time to process and transmit order data. Information on the maximum accreditation time for orders is on the store page.
Greetings,
LetyShops team
I canceled an order, I bought it by mistake, and I asked for a refund and it says that they already gave me my money back, but in reality it is not like that, I check my account and I do not mean a refund.
Good afternoon.
To resolve this issue, please contact SHEIN store support. We hope everything goes well.
Greetings,
LetyShops team
I have already made several orders and they have not reimbursed me for anything and it took more than 40 days and I did not receive anything
Hello.
To understand why the refund was not credited to your account, we created a help desk inquiry. You can find it in the "Help" section, "My queries". We look forward to your response.
Greetings,
Letyshops team
I made my purchase by means of the application and I do not know anything appears in my account, nor that I made a purchase or that there will be a refund :( definitively uninstalled
Good day,
We will review this situation together. We have created a request in our customer support, but we have not received your response. Please contact the customer support advisor via email or the "Help" section of our website in your Profile. We await your reply.
Greetings,
LetyShops team
It arrived quickly and everything I asked for arrived.
The cashback is still not reflected to me
Good afternoon.
We see that you have created an inquiry to the customer service. Please write to our advisor and he will help you resolve this matter. We look forward to your response.
Greetings.
LetyShops team
There is for Ecuador
Hello.
Unfortunately SHEIN store cashback is not available for your country. This information is written on the store page.
Thanks for being with us.
Greetings,
LetyShops team
