Purchases at SHEIN with cashback in Canada
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (1058)
Therefore, we publish only our customers' reviews.
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I don't know why, I always have to claim that shein does not credit the casback, but I have no problem since letyshops has always solved it for me. Very happy with the store and with Letyshops, I recommend it
I downloaded it because they spoke to me wonders about this app. The truth is that I have already made 4 purchases in Shein making sure that I always have the cashback active and nothing is ever credited. I always have to file a claim and until now they have credited me a part of the first purchase because they are under investigation, the rest will take even longer. Yesterday I made 2 purchases in Shein and I do not see anything pending to be credited here or anything, so surely I will have to make a claim but this is a bit tedious that is why I give it only 1 star.
Good day!
We have contacted our partners to understand the reasons for the loss of your cashback. Unfortunately, we are unable to expedite the process. As soon as we receive the response, the manager will notify you. We look forward.
Sincerely,
LetyShops team
Shein's store is very good, the bad thing is the letyshops app, as you place more orders, it stops making the cashback and I am not the only one that has happened to it, there are more comments about that, and the letyshops tell you You do not follow the steps, and I have been following the steps as is and even taking a screenshot of each of them, but still they do not credit me for the cashback ... I am very disappointed with the app, at the beginning it worked very well.
Good afternoon!
We are also interested, and want, that the cashback is credited automatically. We have seen that for the solicion of this situation, a consultation has already been created and the service will attend you. Our manager will be happy to help you.
Sincerely,
LetyShops team
