Кешбек нараховується за:
I followed all the instructions on the Letishops website, went to the DOC UA website from Letishops, but after the expiration of the DOC UA period, the cashback was never returned. I made 2 orders. Keshbek returned the letishops himself, for which special thanks. The DOC UA service itself works fine with the exception of the cashback.
Good day!
Sveta, cashback may not appear if the algorithm for placing an order with cashback was violated or an error occurred during data transfer. We always try to help users :)
Sincerely,
LetyShops team
The dates of the doctor's work are not correctly indicated on the site, but everything was decided through a call. Due to the fact that the date changed by phone, ie as a result of the order was made by phone, the cashback was not received
Hello!
Mykola, of course, cashback is not charged for orders placed by representatives of the store / service. In case of changes, we recommend making a new order after switching from LetyShops.
Sincerely,
the LetyShops team
I visited the doctor on 4.08.2019. I ordered cashback through DOC. The discount promised by DOC is also a myth. The price in the clinic is the same. The promised discount on the trip to the clinic also does not exist. All in all, DOC is a completely useless service.
Good day!
It is a pity that you are upset.
To find out why the cashback was not displayed in the personal account, we created an appeal. You can answer it in the "Help" section. The manager is awaiting your answer.
Sincerely,
LetyShops team
The cash back has been rejected three times since the visit. Letyshop compensated once After reading the reviews I realized that the service is just a constant failure. The conclusion is the norm service itself, but you need to set up a cache back procedure if you are already announcing it.
Good afternoon, Anna!
Thank you for your feedback.
Cashback rejection is automatic based on the information we receive from partners. The main reasons for rejecting the reward are making changes to the online order, using coupons, promo codes, etc.
Be sure to write if there are situations of rejection again. We will be glad to help.
Have a great weekend!
Sincerely,
the LetyShops team
I definitely do not recommend the DOC UA service. I made an appointment with a doctor. The reception took place - the cashback was rejected two weeks later. As is clear from other reviews - not one deceived me. The conclusions are self-evident. I will never use the DOC UA service and I do not advise others.
Hello!
Thanks for the feedback.
Don't worry, please, we will try to understand the situation. We see that you have an open appeal to customer service. Manager Kateryna will definitely help with cashback.
Be healthy and do not get sick! :)
Sincerely,
the LetyShops team
I made an appointment with a doctor through DOC UA, but the time I chose on the site was busy, so they made an appointment over the phone for another time. The visit to the doctor took place, a few days later an employee of DOC UA asked for a review, which I provided, and it was published on the website. But the cashback was rejected a week or two after the visit to the doctor. Long correspondence with the support service yielded nothing, since the only document that confirms my visit is an extract from the doctor, the check was not preserved, and the payment was made in cash. Will I continue to use this service for cashback? Definitely not. Maybe read the reviews.
Good afternoon, Oksana!
Thank you for your feedback.
We agree that a really unpleasant situation has occurred. Unfortunately, when placing an order by phone or when making changes to an order over the phone, cashback is not credited. Affiliates transfer reward to us only for online orders that are placed after switching from our website. According to the data from your personal account, we see that the issue with the accrual of cashback has already been resolved.
We hope that such situations will not happen again. If you have any questions or wishes - write. We will be happy to help.
Sincerely,
LetyShops team