100% agree with the previous reviews. With AliExpress you can order and get your cashback for 3 kopecks, and when buying airline tickets, insurance, APPLE equipment, household appliances, do not expect any refund just like that. You need to sit down and manually register your order with the provision of full payment information. It's a long wait for what was promised. BUT!!! In the best case, you will get a refund or a partial refund from the pocket of poor Letyshops themselves :) The last cashback for purchases of more than 35,000 UAH did not come back to me for the reason ... the most common excuse of the service is "the store did not pay" :) Reflect: Why does your service exist and claim that it provides a certain service, which it is not able to perform ... It's about like a tractor driver who claims that he can dance on a swan lake. WHY? If you enter into contracts with stores and they (supposedly) do not fulfill their contractual relations, then why do you continue to add such stores to the list of your partners? Okay, if you were a small company, then ok. I tend to think that you are an impotent company that wants to, but alas, can't. There are a lot of such reviews on the site. If you go to expensive stores like QATAR, Citrus, you can see that such giant companies, according to LETISHOPS, do not fulfill their agreements :) I'm fed up, 2 large purchases in a row and as an apology they give me a coupon for increased cashback, which I do not receive)))
Hello.
Alina, it's a pity that you had to deal with the loss of cashback.
There are many factors that can affect the non-accrual of rewards. Some factors are very difficult to track without being in the same conditions in which the purchase was made.
We always try to understand the situation in more detail and contact our partners. Upon receiving a positive response, the cashback is credited automatically, for example, as in the case of the Citrus UA store. Unfortunately, not all partners accept requests. There is no way to send a request for orders in Qatar Airways and Hotline.Finance.
Cashback is calculated according to the data received from the store. Indeed, if it is lost, we also do not receive anything. Then we try to support users and compensate part of the cashback in the form of a bonus.
Petty-striving, like a penny cashback - they pay it out!, like a serious amount - they start to dodge, like this store doesn't work with us, read somewhere, some rules in small print hidden by a spoiler!!! Like a dispute is opened, where the manager works with you, but in fact, his answers are like "you're an idiot"! Why do I follow the letyshops link on Ali, get to the product I need, buy it, and then they tell me that there will be no cashback??? And some Vasya-manager closes the dispute!!! Guys, it's better to have no cashback at all than to spoil the desired purchase by communicating with such services!!!
Good afternoon
Andrey, the cashback for your purchase did not appear in the system, since the order was placed in a store without cashback :(
The list of sellers who do not accrue cashback is available on the AliExpress page. We recommend that you familiarize yourself with the information before placing orders so that the situation does not repeat itself.
Thank you for the prompt solution to the problem of withdrawal of funds. Very good service.
Good afternoon
Thanks for the feedback. Always happy to help <3
The site is good, but recently orders are getting lost more and more often. There were no problems with this before. Every third order gets lost, you have to constantly track it and submit requests. Not very convenient.
Said, good afternoon!
Thank you for your honest feedback. We would like to try to figure out what is going wrong when placing orders. The customer service manager will contact you in the request (section "Help").
Thank you for your work and care!!!
❤ ❤ ❤
Thank you Letyshops for your loyalty, it is very convenient and pleasant when money is returned as cashback. Within 4 hours the money was withdrawn to the card. Thanks again, everything is super, rating 5++++
Good afternoon
Elena, thank you for your comment! We are happy to be useful :)
The service works great. The only downside is the waiting time, which varies for different stores, but I always have information about when I can expect cashback. A few hundred zlotys saved per year for 2 more clicks when shopping. I recommend
Good morning!
Thank you for sharing your experience. The waiting time is necessary for partners to verify all order details and transfer the commission to us.
We wish you only successful shopping.
I definitely do not recommend - the service does not work properly. Problems reported to the service - unfortunately the matter has not been resolved to this day. In addition, the service is terrible - no substantive discussion, only imposing your own erroneous opinion. No possibility of filing a complaint against the consultant. In short, the worst service I have ever dealt with.
Good morning!
We are sorry that after so much time of our cooperation you have such an impression of our service.
We always tried to resolve the situation by compensating cashback from company funds, even though we did not receive anything ourselves, as Allegro does not accept claims for lost refunds.
We're very sorry, but we can't keep doing this all the time.
Customer service specialists have been in constant contact with you and sending you information to help you get your cashback. We hope you will comply and stay with us.