Reviews about Letyshops in Canada
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Reviews by registered users 35000
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the new referral program sucks, sorry. not paying for old clients when you don't provide any tools to attract new ones? you don't even have statistics by stores and periods - how much cashback was received in total. you don't even have anything to show people except the total amount for the entire period. how exactly is your service better than others? i've tried almost everything and i'll say - nothing. good, but without any special advantages. and with these new conditions - even worse than some.
Good afternoon
Darya, thank you for sharing your opinion. Yes, the terms of accrual of payments under the referral program have been changed. The accrual period (1 year) was specified in the Client Agreement. Now we have implemented the function from the technical side.
Income for each referral is displayed in your personal account, in the "Refer a friend" section.
We want to develop, launch new products and services that will make users' purchases more useful and enjoyable. This, as well as expenses for the loyalty program and the organization of promotions, requires additional investments.
Sincerely,
LetyShops team
There was a problem with Foxtrot regarding cashback, I contacted technical support, and the guys solved the problem very quickly. I would like to thank the team for their attentiveness and very fast solution of issues. Thank you, keep it up...!
Be careful, the service does not always credit cashback. I have never received any credits for purchases on eBay, only through the support service and in the last case they just threw up their hands. If you have the opportunity to use another service - use it. At least that's what the support service itself told me ))) Quote: "Use a clean browser when shopping through our extension without any settings or add-ons" and "Use another browser" they did not specify which one. It's easier for me to use another service )))
Good afternoon
Cashback is calculated automatically. If the store receives information about the source of the transition, the order data, and then the commission, are sent to our system.
Unfortunately, we could not find out the reason for the loss of cashback on your order. We recommend that you try making purchases from any other browser that is installed on your computer.
Sincerely,
LetyShops team
I decided to order a phone from AliExpress with cashback, to recoup at least some of the money, on the LetyShops website the cashback size for the Ali website is 1.5% Mobile phones + promotion from letyshops + 30% base rate to the store rate. As a result, I received 0.6%, I do not recommend using this service (they will take it from you and you will be left with pennies).
Good afternoon
We understand that the situation upset you, because the expected cashback amount did not match the accrued amount. Your order was purchased on the AliExpress platform, in a store, the basic percentage for purchases in which is 0.5 %.
We hope you will stay with us.
Sincerely,
LetyShops team
I give one star for the familiar attitude of the service towards the user. The service communicates with the user in email and phone confirmation letters, on "you"! This is terribly unpleasant to read from an application with which I just started working. I perceive this as disrespect for the user. And it is sad that more and more companies are infected with this.
Sergey, good afternoon!
We don't want to give that impression. Addressing us informally in no way diminishes our respect for users. We try to be closer to you. This is our company's communication style.
Sincerely,
LetyShops team
I started using the service recently. I placed orders in Zdravsiti and Corporation Center, the cashback does not appear in the waiting period, even after a day(( Every time I have to write to the support service, which is inconvenient. At first, the cashback was compensated, but for the last two orders, they remained without cash compensation. I will have to part with this service.
Good afternoon
Anna, we are also interested in automatic accrual of cashback and in users benefiting from shopping with LetyShops. We did not receive a commission for your orders, and this is what the cashback is based on. To understand the reasons, we contacted our partners. Upon receiving a response, the manager will contact you in an open request. We are waiting together and hope for further cooperation.
Sincerely,
LetyShops team