GOOD PEOPLE, RUN AWAY FROM THEM ASAP. A COMPLETE SCAM. YOU WASTED MY 2 YEARS IN VAIN. HOW I REGRET IT. THERE IS NO WORST SERVICE. RUN AWAY!!!!!!!!!!!!!!
Vova, good afternoon!
You have been with us for a long time, for which we are very grateful. We hope that during our cooperation you could see more than once our honesty and desire to help. Yes, during this sale the cashback on your purchases was lost :(
Believe me, we want everything to be recorded automatically. After all, if this does not happen, we do not receive anything either. We have accrued the maximum possible bonus for orders from our side.
Sincerely,
LetyShops team
Cashback was not credited for orders on 11.11 and 12.11 for a total of about 7000 UAH. Citing the fact that they themselves did not receive anything. They gave a 100 UAH "bonus". I feel that the guys made a good profit on the sale.
Good afternoon
The accrued bonus was paid from the company's budget. We understand that this is not the amount you expected to receive. If the cashback did not appear automatically, it means that we did not receive a commission that we would share with you.
Sincerely,
LetyShops team
A complete scam! 99% of orders do not go through! Cash is not credited or is pending for months... I strongly advise against it... they gave me exactly 50 rubles to withdraw after I registered and that's it... that's where our cooperation ended... smart guys make money off us, but there is 0 return. A shitty service.
Good afternoon
Cashback appears in your personal account if partners have provided us with information about the purchase. We see that, based on the results of requests, cashback was compensated in all cases. Also, for one request, the results showed that the reward for your purchases was credited to another source. This could happen if third-party extensions were used, there was a transition to other tabs.
We work with partners under certain conditions. Among them is a clause on the terms of cashback crediting. The confirmation time can always be seen on the store page or in your personal account near the order.
Sincerely,
LetyShops team
the service was stable and immediately gave cashback, now I paid for the purchase, there is no cashback, although 4 days have passed, I wrote a complaint, no one answers me! thanks letyshops
Hello!
We are also interested in automatic display of cashback. Perhaps, due to the number of orders during the sale period, information on not all purchases has reached us. We will definitely look into the request. Sorry that you have to wait. All requests are processed by customer service managers in the order of the queue, none will be left without attention.
Sincerely,
LetyShops team
This time, shopping at Ali and service at LetyShops reminded me of the phrase from the cult film "The Diamond Arm": "Whoever takes a pack of tickets will get a WATER PUMP!"... The cashback from the purchase is exactly equal to the cost of one elevator ride. Our current president, formerly a comedian, would take his hat off to you. Bravo, guys! And bravo to the hardworking Chinese too!
Addition:
What a scam for suckers!!! Cashback in the amount of 1/10 of the cost of 1 trip on public transport, namely on a trolleybus, is cool! In our country, money in the amount of 5 kopecks has already been abolished. I wasted a lot of time copying, attaching and composing letters of complaint for Letya. What a shame, I fell for it myself. But the service cynically continues to offer me to continue communicating with them, like, please answer, maybe k/b suddenly materialized in your account... we are great after all... we are trying, straining, but Ali is not working. And your percentage is only 0.5%, you ordered from the wrong stores... No, guys, I ordered clothes, and there 6%. I would believe you, but I see that the same story is happening with other users. A complete scam.
Good afternoon, Natalia!
We understand that you are upset about the situation. For our part, we have done everything possible to help. A bonus for orders was credited to your balance, and tickets for participation in the drawing were attached to individual accruals. Unfortunately, since we did not receive a commission for these orders, we cannot compensate the cashback in full. We hope that all future purchases will be recorded automatically.
As for cashback rates. They depend on the product category determined by the partner. On the AliExpress page on our website you can always find up-to-date information on the terms and percentage of cashback.
Sincerely,
LetyShops team
11.11 ordered 10 items on Ali, part of the cash came for cheap items, part did not come (robot vacuum cleaner 15k) did absolutely the same actions! Threw 200 rubles so that I shut up and was happy about it! "Excellent" service
Hello, Vladimir!
We credited the bonus for these orders to your balance, although we did not receive a commission on them :( Cashback is displayed automatically. The order amount does not affect this process in any way. We hope this situation will not happen again.
Sincerely,
LetyShops team
MADE A PURCHASE FOR 325USD ON 11.11. THEY DID NOT GIVE ME CASHBACK. THEY THREW 50 UAH LIKE A DOG. They said sorry. This service is starting to do nonsense. This is not the first time.
Vladimir, good afternoon!
It is a pity that you have formed such an opinion. If the cashback did not automatically appear in the user's personal account, it means that the commission for purchases was not transferred to us. Unfortunately, we cannot always compensate for lost cashback from the company's funds in full. Part of the cashback has already been credited to your balance, and tickets for participation in the prize draw have also been attached.
We hope this situation will not happen again.
Sincerely,
LetyShops team
Initially, the service was stable and immediately issued cashback, now I paid for the purchase, there is no cashback, although 3 days have passed, I wrote a complaint, no one answers.
Hello, Nikita!
Sorry for the delay in response. All requests are processed in the order of the queue. Our manager will contact you and help you sort out the situation.
Sincerely,
LetyShops team
Letyshop closed the application (for the return of non-accrued cashback during the 11-11 sale) unilaterally, although my issue was not resolved and the compensation was not satisfactory! Complaints do not go beyond the manager.. Run to alternative cashback services
Good afternoon
The request was closed because we did not receive your response within two days. We understand that you expected to receive the cashback in full. Unfortunately, our system did not receive information about your orders and partners did not pay the reward. For our part, we compensated the maximum possible part of the cashback.
Sincerely,
LetyShops team
Good afternoon, dear employees of the site. This was my favorite cashback service site. Here the key word was.....You have changed a lot - not for the better, unfortunately. I think this is due to the departure of your manager and inspirer Marina (forgive me if I am mistaken with the name). 11.11 was just brutal..... the result of purchases for more than 30 thousand did not come a single cashback, not a single ticket for the drawing and when I contacted the customer service - the waiting time for a response was 2 days, and now on your site it says 5-7 days. So there are many, many people like me......and they will not see either tickets for the drawing, or probably a cashback from 11.11. It's a pity. I have been using your service almost since its foundation and errors during the transition are excluded, especially since they are all reflected in the personal account. And the most offensive thing is that you do not admit your mistakes. It was possible to honestly change in front of everyone that the service crashed, we are doing everything possible, we will sort it out, we will postpone the drawing and the issuance of tickets. But no, today a rosy report came to the mail that everything is completed ... it's a pity.
Hello, Evgenia!
Marina is there :) She just doesn’t do mailings, promotions, or sweepstakes anymore.
Yes, due to the number of requests, we process them not so quickly. We promise to answer each user and help in solving the issue. If all the conditions of the draw are met, the tickets will also be attached. We hope for your understanding and apologize for waiting for a response to the appeal.
Sincerely,
LetyShops team
You are scammers, they charge cashback on deshi purchases, on 11.11 I skimped on Ali for 250 dollars, they returned 360 rubles from this transaction, citing that Ali did not pay them, a scam
So you assholes screwed a lot of people on 11.11, don't hang yourself!
Good afternoon
We understand how unpleasant it is when cashback is not recorded automatically. The order is displayed regardless of the purchase price. We were not provided with information about your orders, nor with the commission. Therefore, we partially compensated the cashback. We hope that the recommendations in the appeal will help you regularly receive cashback in full.
Sincerely,
LetyShops team