Reviews about Letyshops in Canada
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Reviews by registered users 35000
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so far this is an advance assessment. Why should I write to support after each purchase with the extension to solve this? is this LetiShops? or LetiHelpShops? will you somehow solve your technical component of the service before functioning
Maxim, hello!
We will definitely help you figure out the reason for non-accrual. Our manager is waiting for a screenshot of the order in the request. Please send this information.
Sincerely,
LetyShops team
Good day. Cashback is not counted, not for the first time. I go from the LetyShops page, the icon is green "cashback activated". I contacted support services, they are silent... Previously, it was counted immediately. Support service does not respond so quickly. I read the reviews and everyone has problems with the enrollment.
Good afternoon
Galina, we are also interested in automatic accrual of cashback.
We apologize for the wait for a response to your request. We see that the issue with the crediting has already been resolved, and the manager has provided recommendations that will help when making orders with cashback. We believe that they will help in the future :)
Sincerely,
LetyShops team
LetyShops has recently become absolutely useless, most stores have refused to pay cashback.
Alexey, hello!
We are ending cooperation with some stores, and establishing cooperation with others. It has always been like that :)
Follow the news to not miss interesting offers.
Sincerely,
LetyShops team
everything is getting worse and worse! I made 4 orders for 35,000 rubles on eBay, the cash was not credited, I opened a request, 300 rubles fell and that's all for the requests, a reply (we did not receive a reward) these are your problems, I have all the evidence, but where is yours? You just stupidly do not want to pay! I think you are scammers or thieves, we need to leave you
Sergey, good afternoon!
Cashback is automatically displayed in our users' accounts as soon as stores transfer the reward.
We would like to draw your attention to the fact that the cashback amount on eBay depends on the product category and can range from 0.3 to 1.5%. Unfortunately, the store does not provide us with a breakdown of rates by category.
Your orders were compensated at almost the average percentage.
We hope that such situations will not happen again.
Sincerely,
LetyShops team
Cashback was not credited for both sales. As soon as the sales start, the system crashes. It's a pity, but I'll have to look for another cashback service...
Good afternoon, Alexander!
It's a pity that you decided to leave us.
We contacted you in order to sort out the situation and help with cashback.
Sincerely,
LetyShops team
Cashback appears once every three. If you don't remind yourself, you won't get anything. Out of six orders, one came. For the others, I had to write to support. There are still three orders, apparently, you can't do without technical support either. Somehow.....
Good day!
Believe me, we are also interested in automatically displaying cashback for your orders and want you to be satisfied with the service. We understand that contacting the customer service takes time, but this way we can help with the accrual of cashback.
Sincerely,
LetyShops team
Looks like I'm not the only one who got to 11.11. Purchases were made through the official LetyShops app on Android. (Yesterday 12/01/2019 I received the long-awaited response #1867125 and a refund of 12 pcs. * 2 rubles, 11 pcs. * 13 rubles and 300 rubles. 4 orders were reflected on the day of the sale. Total 11/11 28 orders for 22301.9 rubles, and cash back 499.34 rubles. Cash Back was 2.24%. Clearly does not correspond to the declared https://letyshops.com/shops/aliexpress I looked through the lists of exclusion stores https://docs.google.com/spreadsheets/d/e/2PACX-1vSUCQZwlpgoyCJyoIA_8o94l89-WWeAFF7jbjeHcSPNsdLkuvj5Xir7GR4jHnIu9DG8Ywqu_9zvSqxX/pubhtml It is currently frozen cashback with M. Video This is not the first time I've made purchases through cashback services and I know the rules of transitions very well. So there is no need to write about the reasons for losing cashback. But the fall of your service on 11.11 was recorded by many. I tried to buy unique goods from my computer and phone for more than 30 minutes, then gave up and paid an hour later, losing hot offers from ALI (. I spent half of Black Friday with Lety, half with another cashback. It seems cool, but there are a lot of pitfalls
Dmitry, good afternoon!
Yes, there were some technical difficulties at the start of the sale, which we quickly fixed. We apologize.
We understand that you are upset about the situation with orders for 11.11. Believe us, we are too, because we did not receive anything from partners about your purchases (neither information nor commission). So that you could feel our loyalty and support, we credited the bonus from the company's budget.
Cashback for an M.Video order may appear within 30 days in your personal account according to the store's terms .
We sincerely hope that the manager's advice will help you with future orders, and you will stay with us :)
Sincerely,
LetyShops team
I made a purchase through the AliExpress app. They debited my account, but the AliExpress order says the buyer didn't issue payment, and therefore the order hasn't shipped. No money, no orders.
Good morning.
Our service works with over 2,000 stores, each with its own unique payment and receipt features. When paying for an order, you pay not to LetyShops, but to the store. Contact AliExpress support to understand the situation.
We hope the problem is resolved positively.
Sincerely,
LetyShops team
BEWARE! Letyshops are scammers and thieves!! Return the stolen money!! The service has sunk to the point that they steal the rewards credited to your balance. They play dumb in the tickets. There is proof in the form of screenshots from the notifications about the accruals (Appeal #1869854). All the information was passed on to the support team, but they are in no hurry to return the money to the balance. My referrals were registered back in 2016 and the rewards were received until 11/22/2019. For some reason, Letyshops unilaterally decided from what date they could rob me and quietly minus the balance. In your mailing list, you did not indicate the exact date of the end of the accruals, they continued to accrue them until 11/22. You denied for a long time that the balance could not change, but after the screenshots with evidence, they came up with a new story about a technical failure. And after that they will say that they work honestly and transparently.
Good afternoon
Yuri, we have reviewed the information in the appeal and will comment on the situation.
Our Client Agreement contains a clause stating that payments for referrals' orders will be accrued within a year after their registration. The document is publicly available on the website and anyone can read it.
For a long time, this point was not implemented, since the technical functionality was not launched. Since November, we have started disabling referrals that were registered more than one year ago. Our users were warned by sending a mailing. We will take your remark about a specific date into consideration for the future.
Due to a technical error, you received notifications about new charges for orders from referrals who registered more than a year ago. We have already fixed it.
We understand that this situation has upset you greatly. We sincerely apologize for the inconvenience.
Sincerely,
LetyShops team
Comment 1: Good day! Your LetyShops has started saving a lot on us very often. 11.11.19. Not one of the orders received cashback. I took it from Ali in several stores. 29.11.19. I made two orders for a cheap one and received no for an expensive one. 30.11.19. The same situation. By the way, I wrote to the support service... and in response the BOT replied that they will contact you later and offered to close the request. AND THERE IS NO CASHBACK...
Comment 2: The gentlemen from LetyShops want more and more money. And they don't care about their customers. I tried to write a review, they didn't let me, they didn't publish it. The gist is 11.11.19. Many orders have been made on ALIEXPRESS, but there is no cashback. They are dragging out time. Everything used to be great, much worse and worse...
Good afternoon
We checked the information in our personal account.
We see that the request was marked as completed, since the manager did not receive screenshots of orders from the personal account on the store's website. This information is very important for resolving the issue, since we do not have any data on the purchase.
All reviews on our service are moderated. If a user reports a problem, we try to understand the situation and help. To do this, we created a request to the customer service. Unfortunately, we still haven't received the necessary screenshots :(
Sincerely,
LetyShops team
I checked about 10 stores with an entrance from your site, only 3 showed an indicator that the cashback was activated, and then there will be misunderstandings, as many write about the Beru store. Of course, I am not an expert in this matter, but something is clearly wrong here, and most likely your cashback is banned.
Good afternoon
Some stores do not allow our plugin to work on their sites, so the message about cashback activation does not appear.
We contacted you in order to understand the issue in more detail :)
Sincerely,
LetyShops team
I made my first purchase using this app and my purchase was not reflected, how sad
Good afternoon!
Thank you for letting us know. The manager is looking forward to your response to the inquiry, which you can find in the "Help" section or in your email. We'd appreciate it.
Sincerely,
LetyShops team