Hello, I understand how cashback services work. But wait, wait to shout about how good the service is. Has anyone ever asked themselves - why do sellers need all these services? So, I think that any cashback service simply puts the seller before the fact - are you with me or against me? Those who agree - voila - the seller (store) is shown on the browser page, those who do not agree - off the page. It's simple. Why did I write all this? It's just that when 3 years ago the LETYSHOPS service promised me to fix a "sort of glitch" in the program, I believed that it was so. But it is not! And here is proof of this. Open 2 browsers or 2 pages yourself, follow the link from LetyShops on one page, and the other directly to the store (open the same Aliexpress pages with the same request and filter). Well, have you convinced me?
Ravshan, good afternoon!
We analyzed the requests to the care service. The situation you described 3 years ago was related to cookies.
Since December 17, the terms of cooperation with AliExpress have changed. There are a number of stores (sellers) who are not ready to share part of the commission with us. Accordingly, cashback is not accrued for these products to our users.
We recommend checking the product you have chosen using the tool located on the AliExpress page.
Sincerely,
LetyShops team
Many thanks to Dasha Kiryanova and LetyShops for returning the cashback that I incorrectly issued. Everything is top notch.
I made an order for more than 9000 rubles by clicking on the link 11,11,19. However, the cashback was not cleared immediately and not all of it. I sent 3 times to my requests with the addition of screenshots of my orders and received a response that everything was credited. Although from the math course we know that 3% is at least 270 rubles, and they promised that for some positions there would be as much as 5.5%, but they credited 122 rubles. So draw your own conclusions! And I will consider other platforms for cashback in the future.
Good afternoon, Alexey!
Unfortunately, cashback was not automatically displayed for your purchases. We compensated the maximum possible amount.
We hope that the situation will not repeat itself, and the recommendations will be useful when placing future orders.
Sincerely,
LetyShops team
I have been using this service for a long time, and I decided to leave a review too. I read a lot of negative reviews, and I am surprised, to say the least. I personally have no complaints about the service for many years of use. All cashbacks are credited on time, according to the specified deadlines (in particular, after confirmation of receipt of the goods on Ali). About 4 years ago, there was a case when the cashback from Labyrinth did not appear, I wrote to the support service, everything was resolved within an hour. Today I made an order on Ali separately and in the Tmall Ali section for a large amount. For the order on Ali, cash was credited instantly, but not from Tmall. I wrote to the service, they responded instantly and even immediately credited the money to the account. And then I read the rules (I have not read them for many years), it turns out that since December 10, cashbacks have not been sent from Tmall at all, i.e. the company transferred its funds to me, the consultant wrote to me about this in a message. So, in my opinion, the service works great and fulfills its obligations, perhaps we, the clients, do not read the rules and instructions very carefully. All the best!
Good afternoon
Liliya, thank you very much for taking the time to share your feedback :) Comments like these inspire us to continue developing.
We are glad that you have been buying from us for the fourth year already.
Sincerely,
LetyShops team
Thank you for the good work. I received answers to all the questions I asked. It's very nice when they explain everything to you and get in touch.
Good afternoon
Inna, we are happy to try for our users :)
Sincerely,
LetyShops team
They cheated me with the cashback! They blamed it on the fact that I didn't go to the site through them! Although before the expensive purchase of the phone I installed all the extensions and followed all the rules!!! And from cheap purchases, all the cashbacks came without even going through them...
Good afternoon
Rinat, we checked the information in the appeal.
The purchase was made in Tmall. Cashback for purchases in this store was accrued only if the transition was made from the Tmall page to our website, not AliExpress. Since partners did not transfer the commission from which the cashback is formed, a bonus from our service was credited to your balance.
Sincerely,
LetyShops team
I have most of the refunds pending, if not all of them. 5 of them have already passed the deadline. Added to this is the fact that they refund amounts randomly and sometimes without sense. Customer service is pathetic; they just file your requests and that's it! I feel scammed and I don't intend to let them confuse more people. The internet is a great gateway to information.
Good afternoon.
It's a shame you have such an impression.
Your order is still pending because the maximum waiting time has not yet elapsed. This time is necessary for the store to ensure it has received the order and no refund is issued, although cashback is often confirmed sooner.
We see that a customer service request has already been created from your account.
Sincerely,
LetyShops team
Situation: I went to Udemy to buy a course. I went during some sale, when almost all courses cost 959 rubles. Since I have the LetyShops extension installed, they immediately notified me that the course can be purchased with cashback, and a whopping 7.5%. Okay, I click "activate cashback". The page refreshes. The prices for all courses become 1,598 rubles and a small notification from Udemy like "sorry, but you're a loser". Got it? The price increased by almost 100% for a 7.5% cashback. The problem was solved by creating a new Udemy account, through which I finally bought the course for 959 rubles. "Thank you" LetyShops. Draw your own conclusions, gentlemen.
Good afternoon
The cost of courses in Udemy may differ depending on the account type, the source of the transition, authorization on the store website, or other factors. Our service does not influence the pricing of courses.
Sincerely,
LetyShops team
Here I read the reviews... a lot of negativity... But I am happy with everything... if something went wrong (cache not credited) the support service always helps... there has never been a case when they did not help... Thank you, everything is ok... By the way, thanks for the brush (I won), but so far there is silence... but I am not worried... as always, everything will be ok.
Good afternoon
Alexander, thank you for buying from us for 3.5 years!
We are sincerely glad that you have become one of the winners of the drawing! The manager will contact you by email, which is linked to the account.
Sincerely,
LetyShops team