Thanks for taking care of me
Good afternoon
Alexander, thank you for being with us! :)
Sincerely,
LetyShops team
The cashback and the service are generally good, but they're useless if the commitments aren't met. I made a purchase at El Corte Inglés with a significant cashback, but the transaction failed (which is quite common), and I had to claim it back. After four months of waiting and several claims, they compensated me with a voucher for a much lower amount than the amount agreed in the purchase terms and conditions, and a closed incident with the justification that the store doesn't respond to them. I find the agreements that letyshops has with its stores and that are offered on this platform very disreputable. From now on, I'll look for other alternatives.
Hello, Diego.
Thank you for leaving your feedback. We're so sorry you've had to deal with this situation.
Like you, we're also interested in cashback crediting. Cashback loss can occur due to several factors: violation of the store's terms and conditions, prolonged payment (more than an hour), or use of promotional codes. If for some reason the cashback doesn't appear, it means the store hasn't sent any compensation for your order. Therefore, we try to compensate at least part of the cashback the user doesn't receive from our funds.
Unfortunately, we haven't received a response from the store regarding your order. We understand that you're not happy with the solution and that the bonus we credited you doesn't correspond to the cashback, but there's nothing more we can do :(
With all our hearts, we hope you finally enjoy your stay with us and are not disappointed again.
Sincerely,
LetyShops team
Good cashback service. All purchases went through and what is typical - almost immediately. There was a delay in cashback for the check, but this is on the advertiser's side - the problem was solved in 3 days. As soon as I accumulated the minimum, I withdrew it, it came to the card in half an hour. Respect and respect! No problems so far.
Your service is addictive)) I want to buy more)) Cashback is credited correctly, funds are withdrawn even faster than I could have thought. Thank you very much for this opportunity to save on purchases. Prosperity to your service))
Good afternoon, Julia!
How cool that you are satisfied with the service :)
Thank you for the kind words!
Sincerely,
LetyShops team
Withdrawal of funds works. BUT! there is one significant disadvantage: with increased cashback, the purchase is repeatedly not recorded when switching from your application. When applying for lost cashback, the calculation is made from the minimum percentage.
Good afternoon
Irina, the percentage of cashback does not affect the service's fixation. The reasons for loss may be:
- extensions and antiviruses that are installed in the browser;
- visiting other tabs during checkout;
- failure to comply with the store's terms and conditions or rules for placing orders with cashback .
It is important to indicate the exact time of purchase in the application, as the system automatically calculates and checks the information.
For your orders, cashback was calculated taking into account the last minute rate :)
You can always contact our customer service if you have any questions.
Sincerely,
LetyShops team
Well done, the penultimate cashback solved my problem just great. I am very grateful to you. You always stayed in touch, that's good. I bow and rejoice. Thank you for everything
Good afternoon
Yuri, thank you for taking the time to share your feedback.
We have conveyed our gratitude to our colleagues :) Write if you have any questions. We are always ready to help.
Sincerely,
LetyShops team
Everything is fast, transparent, professional. I definitely recommend!!!
Good afternoon
Vladimir, thank you for your high rating of the service :) We work for you!
Sincerely,
LetyShops team
I installed it not long ago and don't use it often, but I've already withdrawn 800 rubles, and quickly! Now I'll use the app more often!
Good afternoon
Rinat, we are happy to make your purchases more profitable :)
Sincerely,
LetyShops team