Purchases at Фокстрот UA with cashback in Brazil

I bought a multicooker - it broke down immediately. Under the guarantee, they said it could not be repaired. Shop - scammers, 3 months the brain was composted - they said they could not give out a new one. Only money. And you can't buy a new one with that money, since it has risen in price. And since I gave it as a gift, such a gift turned out to be.

In general, a muddy situation. Before paying, I studied all the rules and a lot of reviews. I spent everything perfectly. Cashback is lost. They promised to find it within 10 days. NOT FOUND. They already promise to find it within 4 months? !!

There have never been problems with the accrual of cashback, but this time, when it was increased and when the purchase amount was large, lo and behold, it was not credited. Although the activation was through the Letishops application, which excludes any left redirects and blocks. And now they will search for up to 4 months) There is a fact of entry through letishops / admitt, there is a purchase receipt, the goods are not returned, the conditions are met, and in the end 0.

I bought a phone in this store for 5000 and they cancelled my cashback (Thank you very much, the support service responded immediately and the cashback was returned, thank you very much to them)))

I bought a monitor, the store checked it for dead pixels for free, although they said that this service costs 1500 UAH)) Cashback was credited in two months) thank you)

I ordered a product (ROIDMI NEX X20 Black/White (XCQ06RM) vacuum cleaner) on the store's website. I paid. After 40-50 minutes, the store manager called back and warned that "the product is from the display case and the packaging is open." To my question "is there any damage or signs of use?" the answer was - NO! After another 30-40 minutes, the manager calls back again, unfortunately, I don't remember the same one or not, and says the following: "The product has strong abrasions and signs of use and that they cannot sell it to me at all. And there is no other like it!" As a result, the order was canceled, the money was returned. When ordering the product, nowhere on the store's website is it indicated that this is a product from the display case! Also, the store's website still indicates the product is in stock, ALTHOUGH IT IS NOT!!! The relevance of the product on the website does not correspond to reality! As a result, a lot of negativity and wasted time! My opinion is this - the store is absolutely not interested in quality service, the employees do not care about your time. Complete degradation of service! Those who value their time and want to receive quality service in return - do not repeat my sad experience, pass by! Continuation... On the store's website, in the chat bot, after returning the money and refusing to sell, I asked about availability. The consultant said that there was one in stock and possibly from the showcase, well done! And added "If payment upon receipt, I can place an order for you." This situation made me think that the increased cashback from the store is fiction or "it just happened."

I bought a robot vacuum cleaner on 29.07, I was tempted by the double cashback and still no one has paid it, they change the confirmation date every time, it's been 3 months already, I can't understand how people get paid everything in 2 weeks (