Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.
Everything is at the highest level, both on the trading floor (I'm talking only about my seller) and on cashback. Many people want to receive cash now and immediately, but .... read the conditions for receiving - on average, you need to wait 20 days or more.
I have not received cashback, although I have already received the goods! Here is the order number. Order in Bigl UA. Order number: 53278097 Order amount: 3197.17 rub. (UAH 1349) Order date: 06/05/2018.
Hello Kirill!
Thank you for the information.
Each store needs time to process the order data and transmit it to us. The waiting time for cashback is indicated on the store page on our website. You can also check the approximate date of cashback crediting by hovering over the question mark, which is located opposite the order in your personal account. Your reward will be credited until 05.07. Please wait a little longer.
If you have any questions - write, we will be happy to help.
Sincerely,
LetyShops team
Do not muddy the waters, everything comes, after one and a half or two months, but it comes.
Yes, I got a cashback. what you need to do to receive - order to be credited / wait 30 days (not confirmed) / another 30 to prove that everything is in order / and now they will give 18 rubles from their pocket. in short, I do not advise
Hello!
Thank you for sharing this situation with us.
We are always interested in solving issues with a minimum amount of time, but for this we also need the assistance of our users.
Unfortunately, we really have not yet received an automatic confirmation of the order from partners at the time of writing the review. Since we received documents confirming the payment from you, only today, the cashback was immediately credited to your balance.
At the moment, the store has already confirmed your cashback and we also received a reward :-)
If you have any questions or difficulties - write.
Sincerely,
LetyShops team
EVALUATION OF LETISHOP. I LEAVE WITH THEM ALREADY LONG BUT I NEED TO REACH UP TO 500 I DECIDED TO BUY ON BIGLUA BUT NOT EVERYTHING SO JUST ORDERED. PROTECTING NORMS A MONTH OF WAITING HAS PASSED AND HERE THE CASHBACK IS NOT CONFIRMED. I WRITE IN SUPPORT. I AM ASKED TO GIVE A SCREENSHOT OF L \ C OR A CHECK. SO WHAT YOU DECIDE I AM TIRED FOR EVERY CASHBACK CHECKS TO SAVE AND SCREEN L \ C. BIGL NORMAL AREA BUT YOU DO NOT HOPE KESHBACK ALREADY 7 DAY RINSE BRAINS.
Hello, Alexander!
Thank you for sharing your opinion on the work of the service.
All data on the accrual and confirmation of cashback are automatically sent to our system.
Unfortunately, we have not yet received confirmation of your order from the store. But, since the cashback waiting period has already expired, we are ready to help in this situation. To resolve the issue, please send a screenshot from the personal account of the store, where the order status "Completed" will be visible, or a receipt confirming the purchase of the order.
We will await your answer in contacting the care service.
Have a good day!
Sincerely,
LetyShops team
There were 2 orders. Paid for and received both. Cashback was not credited because "order was cancelled or returned". Where did you get this information? This site is just a scam.
Hello, Tatiana!
Thank you for your feedback. We are very sorry that you encountered such a situation when making purchases in this store. Cashback rejection occurs automatically based on the information that the store provides us.
To resolve the issue, please create a request through the "Help" section of your personal account. We will definitely try to help you in this situation.
We look forward to hearing from you. Have a nice day!
Sincerely,
LetyShops team
Hello, Evgeniy!
Thank you for your feedback. Each store has a certain period during which the order information is processed. The estimated date of order confirmation in the Bigl UA store is calculated according to the average cashback waiting time. That is, some orders are credited earlier than the specified date, some later.
If the cashback for your orders is not confirmed within 45 days from the date of registration, write to us through the "Support" section of your personal account. We will try to help.
Have a nice evening!
Sincerely,
LetyShops team
Good afternoon
Thank you for your feedback. We are truly sorry that the cashback for your orders was rejected, but do not worry, we will try to sort out the situation and help.
Cashback is confirmed or rejected automatically after the store sends us the order information.
Reasons why cashback may be rejected may be:
- cancellation, partial redemption or change of order,
- violation of the rules for purchases with cashback,
- use of promotional codes, discounts, or bonus programs that are not on our website.
Also, unfortunately, there are situations when cashback is rejected by mistake.
To help us sort out the current situation, please leave a request through your personal account, in the "Help" section.
We look forward to hearing from you. Have a nice day!
Sincerely,
LetyShops team
Hello, Alexey!
Thank you for your feedback.
We are very sorry that you have encountered such a situation. We have already contacted the store representatives in order to find out the exact reason for the non-accrual of cashback. The process of reviewing our application may take 3-4 weeks. As soon as we receive an answer, the manager you spoke with will immediately write to you.
We hope to receive a response as soon as possible. Thank you for being with us!
Sincerely,
LetyShops team