Always the same, I make the transaction of my purchase here and I never get my refund pending, I have filed a complaint so that they do it to me... I hope it works, I want to see where my refund is
Hello!
We are sorry you had a negative experience. Follow the status of your application, please. As soon as we receive the response from the partners, we will inform you immediately. We look forward to your understanding.
All the best.
The LetyShops team
I give them a star because I can't give it less. Although the Letyshop icon was activated during the entire purchase, I do not have any activated blocker or anything, the purchase has not been validated. I have opened a request and from Letyshop of 10, they have always helped me when I had a problem. In the case of Telepizza, I have been waiting 1 month and I still have not received a response. At home we get tired of being like police officers behind Telepizza so that they validate our purchases, it is not the first time that happens to us. Like I said, for the Letyshop part of 10. You can always trust them.
Hello German!
Thanks a lot for sharing your experience. We have contacted our partners and are waiting for their response. This process can take 3-4 months and unfortunately we are unable to expedite it. Follow the status of your request, please.
If you have any questions, do not hesitate to contact us through the Help section ❤
All the best.
The LetyShops team
My first purchase with Letyshops in Telepizza and the cashback has not been automatically validated, despite the Letyshops verification symbol appearing during the purchase, I had to complain and see what happens. I have been using Letyshops for a week and at the moment I am not enjoying the experience too much.
Hello!
We are sorry for the situation that occurred. We have sent a request to our partners to find out the reasons for the loss of cashback and to return it. We hope to receive the affirmative answer soon. Follow the status of your request, please.
With all our heart, we hope that you finally end up enjoying yourself with us, and not be disappointed any more.
All the best.
The LetyShops team
Terrible, Telepizza's cashback isn't even worth it. You spend almost €40 on an order and barely get €1 back. Not to mention that if the site goes down, the cashback is deactivated and you have to claim it, or they take forever to verify it... Anyway, I doubt I'll use Lety for Telepizza again, because it's not worth it at all.
Hello.
We are sorry you have that opinion.
Before purchasing, you can find the cashback rates and conditions on the store's website and evaluate the benefits.
All the best!
The LetyShops team
The last review I left for Telepizza, I was quite unhappy because they never acknowledged the cashback and I always had to be writing to Letyshop's customer service (5 stars for them, because although sometimes they can take days to reply, they always provide excellent service and help you acknowledge your cashback without any problems). For a month or so now, Telepizza has started automatically recognizing orders with cashback again.
Hello, Jennifer.
Thank you very much for leaving your comment ❤
We're glad you enjoy shopping with us.
All the best!
The LetyShops team
At the beginning, Telepizza recognized all Cashbacks, but there came a time when I was never recognized and I always have to present evidence of my order to Letyshops. Fortunately afterwards it is always recognized, we must go after them.
Hello.
We are sorry that you have faced such a situation.
There are many factors that can affect reimbursement. For example, third-party extensions installed in the browser or the use of promotional codes or coupons. If you have other extensions in your browser except LetyShops, we recommend that you deactivate them during future purchases.
If you have any questions, you can always contact our SAC. We hope everything goes well and that you enjoy your shopping with us.
Sincerely,
LetyShops team
My opinion about the store is 0. They never give me cash, I always have to be claiming, sending captures and in the end it gets tiring, because you always have to go behind. The truth is that the management by Letyshop is 10, because they always solve it super fast, but they should solve it with the store so that it does not give us so many problems and does not waste time both to lety and to us.
Hello Maria.
Thank you for leaving your opinion.
Like and you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes.
We always try to please the user if they come across a no-cashback situation. With all our heart, we hope that you will not be disappointed any more.
Sincerely,
LetyShops team
A la tienda una estrella porque no tienen un número de pedido único. A letyshops 5 estrellas porque me lo han solucionado al momento. ¡Muchas gracias!
Hola, David.
Tienes razón, los números de los pedidos se repiten y no siempre se puede crear la solicitud automática. Muchas gracias por haber creado la consulta para que podamos resolver tu cuestión.
Atentamente,
equipo de LetyShops
My cashback was not credited to me, I had to speak with LetyShops and send screenshots to verify that I placed my order. Very bad management of Telepizza but a 10 for them.
Hi dove.
It has been a pleasure to help you;)
If you have any questions, do not hesitate to contact us through the Help section of your account.
Sincerely,
LetyShops team
No problem, everything is perfect, and the tranquility and confidence that behind Lety there are great professionals. Thanks
Hi Esther!
We are glad you enjoy your shopping with us ❤
Sincerely,
LetyShops team