An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
I have placed an order successfully activating the cashback through the page and, after 3 days, the cashback has not been reflected as pending, it has not been recorded. Previously I had read comments that, with this page, it often does not work and, in fact, it does not; I hope they look into it. As for the store, the products are good, of better quality than what you can buy in AliExpress in general.
Good morning, Camahea.
Thanks for sharing your experience.
It is very sad that the cashback has not appeared, but do not worry, everything has a solution.
It is true that errors can happen and the cashback may not register, but our customer service does everything possible to fix such situations and reward at least part of the cashback.
We see that you have successfully created a lost cashback request. We will do our best to find the refund. Follow the status of your request, please.
Sincerely,
LetyShops team
It took longer than other stores, like a month and a half, but it was finally registered. Also, between the cashback and the promotional codes, the order came out for a lot less so I'm happy
I do not know what happens with this store, but most of the time the cashback is not recorded no matter how careful you are. They should review the reason.
Hello.
Don't worry, we will do our best to find out the reason for the loss of your cashback. Follow the status of your requests, please. As soon as we receive any news about your cashback, we will notify you.
We recommend that you deactivate third-party extensions in your browser during your next purchases and do not forget the rules of purchases with cashback and the conditions of the store.
Sincerely,
LetyShops team
The app is very good. It is true that some of the products leave a little to be desired ... But if they fit the description of the product. Then returns are very comfortable and easy to do. I like very much
I made an order to Shein from your website and you have lost the cashback. I'm disappointed! Shein has a lot of problems with cashback.
Hello.
We regret that this situation has happened. Like and you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes.
Don't worry, we will look for your cashback in the system and if necessary, we will contact our partners to resolve your issue. Check the status of your request, please.
Sincerely,
LetyShops team
I recommend 100% good quality clothes !!!