Purchases at Moyo.ua with cashback in Belgium
- В період дії підвищення ("Гарячого кешбеку") кешбек за товари брендів Apple / LG / Samsung / Sony, а також товари з категорій Мобільні телефони / Смартгодинники / Фітнес-браслети / Планшети буде нарахований по стандартній ставці 0.5%.
- Кешбек за замовлення по безготівковому розрахунку нараховується по ставці 0.3%-0.5%. Спочатку кешбек з'явиться з максимальною ставкою, але при підтвердженні буде перерахований.
Кешбек не нараховується або буде відхилений за:
- ігрову консоль Sony PlayStation 5;
- купівлю подарункових сертифікатів, купонів, знижок на оплату і карток оплати рахунків;
- попередні замовлення;
- замовлення, оплачені бонусами. Якщо оплата була частковою, кешбек нарахується на суму без урахування бонусів;
- замовлення, оформлені в додатку Moyo.ua;
- замовлення з регіонів, в які магазин не доставляє замовлення;
- замовлення, зроблені з корпоративної адреси @moyo;
- замовлення, зроблені співробітниками Moyo.ua.
- за замовлення, оплачені карткою з функцією кешбеку (наприклад, А-Банк, Спортбанк, Sense Банк, Моно тощо). Ця умова діє на період промо Moyo UA і даних банків. Замовлення, оформлені з використанням партнерського кешбеку від банків, будуть відхилені під час звірки.
Що робити, щоб отримати кешбек:
1. Відключити блокування реклами.
2. Якщо в замовлення потрібно внести зміни, необхідно скасувати початкове замовлення через кол-центр, а потім заново оформити замовлення через LetyShops.
3. Замовлення по безготівковому розрахунку оформляти без індивідуальної знижки від магазину.
4. Юр.особам необхідно купувати товари за ціною сайту, щоб отримати кешбек.
Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 6 місяців після здійснення покупки.
Reviews on Moyo.ua (300)
Therefore, we publish only our customers' reviews.
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In terms of shopping - a good store. The first time I ordered the speakers, we ended up in the store, 30 minutes after the order, I already took the speakers. In terms of calculating a keback, it is bad. He called me twice - twice the cashback did not even appear. I made two orders from one browser with a difference of 10 minutes on myo and on the outlet, myo cashback does not accrue. Fortunately, support decides.
I've been waiting for a long time for cashback, the approximate date of receipt is March 30, but Rozetka credits it faster) I'll wait.
Cashback didn't arrive.
Good afternoon, Denis!
Thank you for your feedback. We understand your dissatisfaction with the non-accrual of cashback, but do not be upset, we will definitely help you resolve this issue. For this purpose, through your account, the "Help" section, an appeal with clarifying questions has been created that will help you find out what caused the loss of cashback.
Please respond to the request. Have a nice day!
Sincerely,
LetyShops team
For some unknown reason, the browser affects the appearance of cashback. When placing an order through Firefox, there is no cashback on Moyo, just like on Rozetka. But in Chrome, everything is fine and without questions. Ali, Fasttech, Gearbest and in Fox, no problems. Dark water in the clouds.
Good afternoon, Pavel!
Thank you for your feedback. Most likely, Mozilla Firefox browser has extensions installed that block our affiliate link and stores do not receive information that we have brought buyers.
Try disabling all third-party extensions in your browser and each of your cashback will be successfully credited to your balance.
If you have any questions, please feel free to write. Have a nice day!
After the appeal, cashback was credited for 2 purchases.
I got cashback for all my purchases. Follow the recommendations and you will be happy =D the store is not bad, a wide selection of goods, a big plus is that you can arrange pickup from the store and you do not need to overpay for delivery.
Cashback did NOT arrive.
Hello!
Thank you for your feedback. Indeed, the waiting period for cashback on your order has already expired.
According to your personal account, you have already created a request to our customer service. Please send a screenshot of your order to the request, we will definitely try to speed up the process of crediting the cashback.
We will be waiting for your letter. Have a nice day!
Sincerely,
LetyShops team
Just like others, I placed an order with cashback enabled (yes, I checked on the LetyShops website itself) and naturally no cashback came and there is no hint of it, a day after the order was picked up (the awaiting confirmation section is also empty). Lety's support itself replied that the order was not registered with them. All photos of the order, its payment and confirmation that it was received are there, as well as a mark on the LetyShops website about the transition (activation) of the cashback at the time of purchase. I do not recommend the site, due to the lure of the client with a high cashback and not paying it. There were also some problems with delivery, they said that you can pick it up in 20 minutes, they arrived more than an hour later and sat in the car for another hour because there was a "system failure" and because of this they could not deliver the order for 2 hours, despite the fact that the manager called twice and both times said that you can come pick it up in 20 minutes.
Hello, Arthur!
Thank you for your feedback. Let's not hide it, sometimes cashback is lost. Often the reason for the loss is a violation of the purchase algorithm or the device from which the orders were made. Some extensions, programs, viruses can replace our affiliate link. Thus, stores think that you came from a third-party link and do not credit us with a reward.
Here are some recommendations that will help you successfully receive cashback on future purchases: https://letyshops.com/pravila
Thank you for contacting our Customer Care Service. Please do not worry, the manager with whom you are corresponding in the request has already sent a request to the relevant store manager to find out the reason for the non-accrual of the reward for the order. As soon as we receive a response from the partners, we will contact you through the "Help" section and try to help.
If you have any questions, please write.
Sincerely,
LetyShops team
Cashback does not work in this store. I went from the site to the store, made an order, the cash did not appear (although the store immediately received 3 orders, I changed payment methods). I picked up the order the next day. Information about cashback never appeared.
Hello, Irina!
Thank you for your feedback. We are very sorry that you have encountered a situation where cashback was not credited for your order.
To resolve the issue, please write to us through the "Help" section of your personal account, we will definitely try to figure out why the cashback for the order was not displayed automatically, and help you in this situation.
We look forward to hearing from you. Have a nice day!
Sincerely,
LetyShops team
Firstly, after the order, the cashback did not appear. Secondly, these... They sent me a used blender (or from the display case). Do not buy kitchen appliances from them.
Hello, Alexander!
Thank you for your feedback. We are very sorry that you have encountered a situation where your cashback has not been credited. According to the data from your personal account, your issue has already been resolved in the appeal.
We hope that such situations will not happen again. Have a nice day!
Sincerely,
LetyShops team
