It is extremely unpleasant not to receive cashback living in Ukraine but in the Donetsk region, how are we worse than another region?
Evgeniy, good afternoon!
Some stores do not provide cashback for purchases made in Luhansk, Donetsk regions and the Autonomous Republic of Crimea. We think this is due to difficulties in data transfer and delivery of goods.
We recommend that you read the terms and conditions before placing orders. If the information changes, we will definitely publish it on the website.
Sincerely,
LetyShops team
I really didn't like your work on the 11,11,19 sale. I completely agree with the previous review: Scam... And it would be better if you didn't make people laugh with your 2 ruble tickets.
Good afternoon
Lianna, there is always something to work on. We try to analyze all the shortcomings and not allow them in the future.
It's a pity that such an opinion about the service was formed. In addition to the tickets, which were secured by crediting bonuses in the amount of 2 rubles, compensation was credited to your balance, which the manager wrote about in the appeal.
Sincerely,
LetyShops team
On Black Friday they offer 100% cashback, scammers, 11.11 they didn't credit anything for the amount of 250 dollars. In a word, it's a scam, they credit it to their own pockets
Good afternoon
We did not receive a commission for your orders, so we have calculated the maximum possible compensation and attached tickets for 2 rubles for each product to participate in the drawing.
We will be glad if our cooperation continues.
Sincerely,
LetyShops team
On 11.11 I made 40 orders for more than $600 worth of goods on Aliexpress using the browser extension according to all the Letyshops instructions. None of the orders were credited with cashback. When I contacted the support service, I received the following response: "A lot of orders were made on Aliexpress on the day of the sale. This may have been the reason why Aliexpress did not transfer the cashback for your orders." As a result, I was transferred a "partial bonus" of $5 and they also gave me tickets for the drawing that were half as much. Without my reminder, I would not have received the rest. Thank you very much for your generosity, Letyshops. I must note that neither I nor your other clients are at all interested in how your partners fulfill their obligations to you. We are interested in how YOU fulfill your obligations to us. And you HAVE NOT FULFILLED these obligations. Used for the first time, before this I used another app, I will never use it again and I do not recommend it to anyone, they did not admit their guilt, they moved everything to Aliexpress (too lazy to figure it out), and under the post they will also write that the user is guilty. I used it specifically for a YouTube channel, but there is nothing good to say...
Good afternoon
We understand that you are upset. Situations when cashback is not credited to the user's balance automatically are also unpleasant for us.
In case of absence of information about purchases in our system, we are not paid the commission from which the cashback is formed. AliExpress partners do not accept applications for consideration of reasons for non-accrual for a contract order. Possible factors that could have influenced the loss of cashback, the manager wrote in the appeal.
We try to help users by crediting the bonus to the balance. We hope for your understanding.
Sincerely,
LetyShops team
My sister's minimum withdrawal is 20 hryvnias, mine is 250. Please give me 20 hryvnias too.
Congratulations!
We are constantly working to make LetyShops even more convenient. We are currently testing the ability for users to withdraw smaller amounts in different ways.
Your sister probably made it into our test sample. If the test results are positive, you too will be able to take advantage of this opportunity :)
Sincerely,
LetyShops team
I registered with LetyShops in October 2019 and immediately wanted to try it out (fortunately, there were some product blanks). I immediately received Premium (+30% for registration) and didn't immediately figure out how to calculate. I contacted the support service - they told me (though not the first time). Out of eight orders on 11.11, they didn't credit cashback for two, I contacted them again - they asked me to wait. Then they credited it, but at some average rate from the company's funds, which was much less than the required amount. After I wrote down each order in numbers, they credited it additionally, for this special THANKS to Sergey Skuratov. And most importantly, I have already withdrawn and received these funds, i.e. everything really works. I wish the company success and prosperity! Well done!
Good afternoon
Yuri, we did not receive information or commission from partners regarding your orders from 11.11, so we credited the cashback to your balance as a bonus.
We hope the situation will not repeat itself.
Sincerely,
LetyShops team
For purchases on 11.11 on Ali instead of 1400 rubles kb - a bonus of 600 was given. Bonprix cashback was rejected. Old orders on Ali that I have already received and confirmed are still pending, although earlier the next day after confirmation they were available for withdrawal. I am tired of all this. I will not write any more requests. Why do I need to humiliate myself in front of you like that? All the best.
Good afternoon, Dima!
We checked the information in your personal account.
We did not receive a commission from partners for purchases from 11.11, so we credited the bonus to the balance.
Each store page has deadlines within which cashebk must change its status. After confirming receipt of the goods, partners need some time to process and transfer the data to us.
We understand that creating requests takes up your personal time, but we would not like to leave the issue unresolved. We have contacted you through the "Help" section and would appreciate your feedback.
Sincerely,
LetyShops team
I ordered on Ali without this site, the parcels were tracked and arrived in 2-4 weeks. I ordered several goods through this site, a month passed, there is none and they are not tracked. Later, I ordered several goods again without this site, after 10 days they started to arrive, but those with a kazhbek are still missing! It is not worth a kazhbek penny, we still don't know if they will be charged! How can you hide without *OHA AND LIFE IS BAD!
Good day!
Placing orders through our service does not affect the delivery process. We recommend that you check the location of the goods with the seller or with representatives of the delivery service that was selected when making the purchase. We hope that your orders will be delivered in the near future :)
If you have any questions about cashback accrual, we recommend that you contact our customer service. Our managers will do their best to help.
Sincerely,
LetyShops team