Purchases at Sinsay UA with cashback in Australia
Зверни увагу!
- Будь ласка, переконайся, що на сайті магазину дозволені файли cookie. Це необхідно для того, щоб замовлення відслідковувалося належним чином. В іншому випадку кешбек за замовлення може бути втрачено.
- Кешбек нараховується тільки за покупки з української версії сайту (sinsay.com/ua).
- Під час онлайн-оплати в іноземних магазинах може відбуватись подвійна конвертація, у звʼязку з чим, фінальна сума оплати може збільшитись.
- Кешбек зараховується у валюті, яка була обрана при реєстрації у LetyShops і конвертується за курсом нац.банку твоєї країни.
- Відповідно до умов та положень магазину, будь-які запити щодо втраченого або відхиленого кешбеку мають бути подані протягом 90 днів після здійснення покупки.
Ще більше про користь покупок в мобільному додатку Sinsay ти можеш дізнатись в нашій статті.
Reviews on Sinsay UA (211)
Therefore, we publish only our customers' reviews.
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They rejected the cashback that I was waiting for for a long time. A considerable amount, because the order number was indicated incorrectly. And I am here somehow because the wrong number was indicated in the application. I can't file a complaint. Disappointed.
Good day!
The store rejected the cashback because the order was placed without permission to process cookies.
The care service manager wrote detailed recommendations and accrued a bonus in the application (section "Help"). ❤
I transferred it to the app, it's been three days since I placed the order, and there's not a single message that cashback will be credited for this purchase.
Good day!
When cashback is not displayed in your account after making a purchase, you need to create a search request in the "My Cashback" section of your personal account. If there were no violations of the store's terms and conditions and the rules for purchases with cashback, a request is automatically submitted to partners.
The "Pending" request and tips on the process of reviewing it will appear in the order list.
Write to us through the "Help" section if you have any questions ;)
Everything was fine, but the jars for loose items were broken during delivery, but I discovered it when the courier sent it. It's sad that all the jars arrived well, but two jars were not packed well enough and broke.
Good day!
I'm very sorry that such a nuisance happened.
We recommend contacting Sinsay store support — they will quickly help you sort everything out. We also keep our fingers crossed that the issue is resolved as best as possible ❤
Terrible service! I returned the goods on 17.06 for the amount of 1700 UAH. The money has not been returned yet. I do not recommend!
Good day!
We would really like to make your experience more enjoyable.
Refunds can indeed take some time. We recommend that you double-check the status of your refund directly with Sinsay store support.
I ordered a T-shirt, opened it, and it was dirty, like the floor had just been mopped. I bought my child a T-shirt and a pair of shorts as a set. In the photo, the color was perfect as a set, but in reality the curtains are white with green, and on the T-shirt it is cream with green, and the tags on the shorts are the same, but in reality the sizes are different, the tags are sewn at random, disappointment, out of four T-shirts of the same size, two are small, two are normal in size.
Good day!
It's a shame that this happened.
Please contact Sinsay store support.
I ordered cups, some arrived broken, even though they weren't damaged during transportation because there was no broken glass in the box, and this one was sent from the warehouse.
Ilona, good afternoon!
We're sorry that your purchase was unsuccessful :( We recommend that you contact the store. They will be able to help with a return or compensation.
We hope that the situation will be resolved quickly, and that your next orders will bring you only positive emotions <3
no matter how many purchases I made, cashback was never automatically credited. You have to constantly create an application, and wait a long time for consideration. And even after that, the cashback is constantly rejected and you have to open a dispute. It is not clear why Sinsei should participate in Letishops if they do not want to pay cashback
Good day!
Unfortunately, the partners refused to pay cashback. We managed to find out that the order was not assigned to our service.
This could have happened for the following reasons:
- use of third-party extensions;
- switching to other tabs during order placement;
- scrolling through advertising banners;
- use of third-party promotional codes;
- adding products by clicking on a link from another site.
We've added a bonus for this purchase to cheer you up.
Next time, please record the purchase process and send it to our managers in the "Help" section. We will try to analyze it.
I placed an order 8 days ago, no cashback was awarded, I submitted an application, it has been processed for 7 days and there is no solution to the problem.
Greetings!
Thank you for applying for cashback.
We have contacted our partners to understand the situation. Please monitor the processing process in your personal account.
If you have any questions, write to us in the "Help" section of your account.
Have a nice and peaceful day!
