the app doesn't seems to comply its cashback policy. For pricey items it doesn't work as it Denies the cashback. Even a proper screen recorded session as a proof is not considered by the team. Suddenly changes old cashback to Zero and one can't figure out as it gets at bottom of the list. Customer care listens to the issue but simply shakes it off as nothing can't be done now. conclusion:- its just a broken app which sometimes works and sometimes doesn't. not reliable at all. They are legit but buggy.
Hello.
The amount of an order does not affect on cashback tracking. Cashback can be lost if store's conditions or cashback shopping rules are violated. Our customer care manager has contacted you in the Help section to figure out.
The amount may be displayed as 0 until the store gives us information about your order. Liza will stay with you and check your reward till it will change the amount :)
I am not so much happy with letyshop till now,bcoz my cash back always denied. so my review is for custumer care service.I contact with custumer care and told my problem,I especially thanks to one of the custumer care executive the way she attend me it's really wonderful,she understand my problem and suggest me with her valuable advice it's really excellent.I think her suggestion will help me in future.I wish all the companies especially in India had the same type of custumer cares. Thanks
Hello.
Thank you so much for taking the time to write this review! :)
The system analyzed the crediting of the rewards and found that we had already compensated you for the cashback from the company's funds. That is why your requests for a cashback refund were declined.
We hope, our recommendations will help you in future and all purchases will be successful.
Thank you very much to the service for the human approach to solving problems and understanding. Special thanks to Ms. Tetyana Soychuk t.soychuk for everything. Together to victory!
Good day :)
Thank you, Vitaliy, for the feedback!
Glory to Ukraine!
It's a very useful app. Every time you make a purchase, you get a percentage back. It may take a few months, but once it arrives, you'll receive it. You can use the cashback money on other purchases or transfer it to your account. It's wonderful!
Hello.
Thanks so much for reviewing us, Jessica! We're glad you enjoy shopping with us ❤
It's a great app to receive cashback on purchases, but my opinion is more focused on customer service. They're wonderful, friendly, attentive, always kind, and respond super quickly. I wish all companies had this kind of customer service. It's pure fantasy, really. I only have words of gratitude.
Hello!
We're glad to hear you've enjoyed our customer service. We really appreciate you staying with LetyShops!
I am very pleased with your work. Prompt, convenient, high-quality. When questions arise, they are resolved very quickly, with an extremely friendly attitude. I recommend to everyone!
Good afternoon
Thanks for sharing your comment :)
I think it's a good site and I recommend it, but it's a shame that there aren't all the stores like Zara, etc. But a good site. :)
Good morning.
Thank you for your comment. We have recorded your request for the store to be connected :)
Thank you for your promptness.
Thank you, Evgeniy, for your assessment!
Our customer service manager is happy to be of service. :)
Initially I used to shop on cashkaro but after 2 to 3 months I felt that it is not a good option for me because it takes too much time to credit that amount on my account as well as it take time to track my cash back as well as the rate of the cash back is very low finally after sometime I search and found Lety shop and after that I used to shop from letyshop whenever I shop I redirected from letyshop. Also the rate of cashback is very high. So these are the reason for 100% recommended to the reader who is reading this. Thanks to the Letyshop Team Special thanks to Customer Care Executive for their Sincere Efforts Once again I want to thankyou VALENTINA one of the customer care executive who always helped me, what so ever in every situation she understands my problems and tried her best to solve it. She never ignored me. I may forget everything but not her. Best Regards SK MOBASSARUL HAQUE
Hello!
Thank you for review. ❤
We are glad that you are satisfied with our services.
We wish you only successful purchases.
Excellent service, very helpful people. Thank you for being there*****
Thank you for your feedback! It's very nice :)
We are glad of our friendship.