Reviews about Letyshops in Australia
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Reviews by registered users 35000
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For purchases on 11.11 on Ali instead of 1400 rubles kb - a bonus of 600 was given. Bonprix cashback was rejected. Old orders on Ali that I have already received and confirmed are still pending, although earlier the next day after confirmation they were available for withdrawal. I am tired of all this. I will not write any more requests. Why do I need to humiliate myself in front of you like that? All the best.
Good afternoon, Dima!
We checked the information in your personal account.
We did not receive a commission from partners for purchases from 11.11, so we credited the bonus to the balance.
Each store page has deadlines within which cashebk must change its status. After confirming receipt of the goods, partners need some time to process and transfer the data to us.
We understand that creating requests takes up your personal time, but we would not like to leave the issue unresolved. We have contacted you through the "Help" section and would appreciate your feedback.
Sincerely,
LetyShops team
11.11 made purchases. No cashback and did not receive a clear answer. This is not the first time they cheat like this. Complete crap and not cashback
Sergey, good afternoon!
We apologize for the long wait for a response.
We see that the manager has already contacted us and helped us with the request. We hope that the situation will not repeat itself, and the recommendations will be useful when making future purchases.
Sincerely,
LetyShops team
I ordered on Ali without this site, the parcels were tracked and arrived in 2-4 weeks. I ordered several goods through this site, a month passed, there is none and they are not tracked. Later, I ordered several goods again without this site, after 10 days they started to arrive, but those with a kazhbek are still missing! It is not worth a kazhbek penny, we still don't know if they will be charged! How can you hide without *OHA AND LIFE IS BAD!
Good day!
Placing orders through our service does not affect the delivery process. We recommend that you check the location of the goods with the seller or with representatives of the delivery service that was selected when making the purchase. We hope that your orders will be delivered in the near future :)
If you have any questions about cashback accrual, we recommend that you contact our customer service. Our managers will do their best to help.
Sincerely,
LetyShops team
11.11 made 3 orders. Cashback did not appear. Just scammers!!!
Good afternoon
To help resolve the issue, we contacted you through your personal account, section "Help". As soon as possible, please respond.
Sincerely,
LetyShops team
very upset with the service!! CASHBACK STILL DIDN'T APPEAR!! wrote to support 2 times - zero!!! only replies like we are looking
Good afternoon
Sorry, please, that we have not responded to the requests yet. You have been sent an automatic letter asking for information on the lost cashback. We promise that not a single request will be left without attention.
Sincerely,
LetyShops team
I have been with LetyShops for a long time, when I registered there were not so many countries. There were never any problems, cashback was always credited, even today I made an order and within a couple of minutes I immediately saw how much would be returned. But the sad thing is that for 11.11 I only received 4 cashbacks, when there were more and more expensive orders... I always made sure that the extension worked and made orders only this way. I made a complaint where I wrote all the order numbers, and also made screenshots of purchases. The only thing I found useful for me from the reviews was that the order numbers differed by one digit, otherwise I thought what kind of orders these were. I hope that soon my application will be seen and help solve all the problems.
Olesya, good afternoon!
Thank you for being with us for such a long time ;)
We will definitely help you resolve the issue with cashback.
All requests are processed in the order of the queue. We apologize in advance for the wait for a response.
Sincerely,
LetyShops team
A sad company with sad reviews!!! They are forced to apologize for most of the reviews with a reference to "known addresses" :)
Good afternoon
Reviews of our service are different. There are positive and not so positive, as each situation is individual.
We see that there are no purchases with cashback in the account. It's a pity that such an opinion about the service was formed only based on reviews from other users :(
We hope you try to place an order with LetyShops and share your experience.
Sincerely,
LetyShops team
11.11 Out of 8 orders, cashback appeared on 3. Created appeals and eventually received 200 rubles. They screwed me like a scam, well done.
Hello, Maksud!
If the cashback did not appear in your personal account automatically, it means that the store did not receive information that the order was placed through LetyShops. Among the factors that may affect: the operation of third-party browser extensions, adding products to the cart and using AliExpress coupons before switching from us, and others.
We do not receive a commission for such orders. We try to credit a bonus from the company's budget so that users feel our support.
Sincerely,
LetyShops team
Let's start with the fact that the actual, real percentage of cashback is very different from the declared one, i.e. on the 11.11 sale from Ali I received about 3.7%, and also about 50 American evergreens were not credited with cashback at all, and judging by the boilerplate (robotic) excuses of the support service, there is no chance of getting it.
Hello!
The cashback rate in AliExpress depends on the product category and can range from 0.5% to 5%. The store itself determines these categories.
We value our users and are always ready to help. We have received many requests, so we temporarily respond within 5-7 days. Believe me, not a single request will be left without attention.
Sincerely,
LetyShops team
200 instead of 1500 or cashback for idiots I regret to admit that I did a completely stupid thing by deciding to use the LetyShops service. In short, I ordered a laptop on AliExpress for 70k, did everything as it should be: disabled plugins, switched from LetyShops, created a basket, bought it right away. Well, the cashback did not show up. I write to support. For about 10 days we chewed over this topic, clarifying and supplementing the details, and finally they gave birth to this thought: "A lot of orders were made on the day of the sale on AliExpress. Perhaps this was the reason that AliExpress did not transfer the cashback on your orders." A kind of excuse for all occasions. In short, keep in mind that you will most likely be credited with a cashback of 2-3 rubles (I have not checked). But as soon as it comes to cashback, which has a chance to be withdrawn (this is 300 rubles, because two such cashbacks and the minimum threshold of 500 rubles has been passed), then Letyshops knows nothing about this. Problems, errors, well, you get the idea
Hello!
We are sorry that you react this way, because we always try to help and do the best for our users. We are interested in each user being satisfied with the service, and the cashback is displayed automatically. Indeed, we did not receive any reward from partners for this order :(
We apologize that it took so long to resolve this issue.
We hope that you will not have any more difficulties while working on the site.
Sincerely,
LetyShops team