Reviews about Letyshops in Australia
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Reviews by registered users 35000
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Disgusting service. The chance of getting cashback is almost zero, from the last 5 purchases I managed to get cashback from a purchase of 24,000 rubles in 1% ... and then only by contacting customer support and waiting a month. The staff works just great, people are polite, competent. But the service itself, alas ... every time you contact support "why is there no cashback" well, this is not serious.
Good afternoon
Ilya, we are also interested in automatic accrual of cashback. Data loss may occur due to violation of the store conditions/purchase algorithm.
We always try to understand the reasons for non-accrual and help.
Sincerely,
LetyShops team
To all my requests to the technical support, I received polite correct answers! For which I am grateful to them! I am completely satisfied with the technical support service!
Hello, Igor!
Thank you for your kind words! We try :)
Sincerely,
LetyShops team
HORRIBLE APP. IT ALL LOOKS LIKE IT WAS DESIGNED TO GIVE UP CASHBACKS. To get a discount, you need to go to the store through LetyShop, and you will be "thrown" to a completely different page, from where you will not immediately understand how to return to the right place. You have to connect several times. If you hesitate a little while placing an order, then the cashback is disabled and you need to make the transition again, which is tedious and inconvenient. There is no talk of any automatic connection. You have to be on the alert all the time so as not to miss it when the application icon from green again turns red, and this happens very quickly. The percentages and discounts are so meager that you simply do not want to bother with the tedious procedure of connecting this cashback.
Irina, good afternoon!
Our app is designed to give users the best experience when shopping online.
To get cashback, you just need to go from our app or website to the store page and place an order. The LetyShops extension will always remind you about the opportunity to get cashback. If it turns red, you should disable other plugins or install our extension in a separate browser for online shopping.
As for cashback rates. Each partner has different ones. We cooperate with each on certain terms. The commission is not paid for nothing. It is important to consider the information that is posted on the page when you click on it before placing an order.
We contacted you in the request (section "Help") to understand the situation in detail and help. Unfortunately, we did not receive a response.
Sincerely,
LetyShops team
I had to wait a moment for someone to deal with my case, but when a certain person did, wow! Fast, to the point, without unnecessary boring stuff like you sometimes find in customer service departments. We'll see how the first payments go, but for now I'm very happy, every transaction counts.
Total crap. You need to copy the link, find a field to paste it in, and only then maybe there will be a cache... Yesterday I made several purchases from Aliexpress, I didn't even bother with Letyshop... It used to be much more convenient, now it's total crap.
Rinat, good afternoon!
Aliexpress terms have changed recently. Now it is really important to check the product links in the checker or using our mobile app to find out if there will be cashback.
We understand your emotions, but there is no other functionality from partners.
If you still find time to resolve the issue with the lost cashback, please create a request in your personal account, in the "Orders and Finances" section, by filling out the form.
Sincerely,
LetyShops team
Excellent service. Since September 2017, I have been refunded about 6,000 rubles. Excellent technical support, always accommodating if there are questions, when cashback is not credited. I recommend Letyshops to everyone!
Good afternoon
Thank you, Vladimir, for staying with us for 3 years!
Thank you for your cooperation :)
Sincerely,
LetyShops team
I bet this is the best cashback service.
Good afternoon
We think so too :) We are glad that you are with us.
Sincerely,
LetyShops team
They are making fun of us. Instead of 6%, they are counting 1.8% cashback. The technical support service has stopped responding altogether. Many products do not count cashback (I checked before buying, there is cashback for this product). It is probably time to write a complaint to the consumer protection service about them.......
Good afternoon
We apologize for the wait for a response to your request.
Cashback is accrued automatically based on information from partners. AliExpress does not provide a breakdown of products by category. 60% of orders enter the system with a cashback rate of 1.5. The terms are available on the store transition page.
The loss of cashback may be affected by factors such as third-party browser extensions (for example, ad blockers), the use of promotional codes, and long order processing times.
Sincerely,
LetyShops team
Constant problems with no cash tracking. Support responds after 8 days.
Good day!
Sorry for the wait for an answer.
We are also interested in automatic registration of cashback, because otherwise we do not receive anything from the store. You can always create an application in your personal account, in the section "Orders and Finances", if the cashback for your purchase is not displayed. We see that the manager is waiting for the requested information in the application. Please check the section "Help" or mail.
Regards,
LetyShops Team
Stupid system of buying premium cashback, I accidentally bought it for cashback and they wrote off the money that I was saving, I wrote to support, a woman who doesn't understand anything about websites answered, she answered for a very long time that they don't have such functions of the website and buy more, then your premium that you bought will pay off, but she only wrote this when it had already ended, I do not advise you to use this cashback service, switch to another one, yes, I understand that it is my own fault that I wanted to learn more about premium and did not have time to 6 * * * read the fine print!!!! It's a shame that it took so long to collect this cashback
Good afternoon
Dmitry, we apologize for the wait for a response to your request.
The purchase of a Premium account is made by the user after confirming this action in the account. The validity period is displayed in the "Lety codes" section. Purchases with an increased percentage can be made until 26.09.
Sincerely,
LetyShops team
The extension has become very inconvenient, you can’t activate it, you have to copy and paste the link with the product into the extension, most products already lack cashback on AliExpress!
Good afternoon
Evgeniy, Aliexpress's terms have indeed changed recently. They also upset us, but the service cannot influence this.
For our part, we try to adapt, inform in a timely manner and create the most convenient conditions for receiving cashback, so that users receive benefits for purchases in their favorite store. For now, we recommend checking links to products in the checker or using our application.
If anything changes, we will definitely let you know.
Sincerely,
LetyShops team