It's okay, it's nice to save money on something we would buy anyway :) Long waiting time, but it doesn't bother us, especially since we are aware of it. Unfortunately, sometimes bad problems with accepting the return, but in the case of a small simplicity it's nice.
Good morning!
Thank you very much for your feedback. The cashback is credited within the maximum waiting time that the store needs to check the data and transfer the funds. But sometimes it happens earlier. If it is about losing the cashback, you can always contact us for help. We will be happy to deal with the situation. :)
Kind regards,
LetyShops Team
There is so much negativity in the reviews that it makes me sick))) Normal service, money withdrawal is instant. From the big minuses - can't you fix the binding to the order number? It's been more than a year, I have 2 times more children, and you can't fix this nonsense. Governments are being overthrown, the pandemic is raging, Musk is launching private spaceships, and I'm checking why the cashback is being refused, trying to find the one I need from more than 500 orders on Ali, based on the date, time and amount. With my hands!!! With my hands Karl!!!!! All the best!)))
Good afternoon
While Elon Musk is launching rockets , Aliexpress continues to transmit order information in this format .
Unfortunately, we have no power to influence this.
To find your order in your Aliexpress account, pay attention to the 5th digit from the end of the order number, it may be different.
Sincerely,
LetyShops team
I'm not happy yet, I read a lot of reviews that the cashback doesn't appear, I checked, made a minimum order on AliExpress, I was immediately credited with cashback, then I made a larger purchase and as I read, the cashback didn't appear, I submitted an application to find it, but no hello or answer, if the cashback is not found, I will not make purchases here anymore, I will try other programs, if it is found, then maybe I will stay, I will try again, if it is the same, then I will definitely leave. I don't want to spoil your statistics with my little stars, so 4, if it is not found, then I will mark it honestly
Veronica, hello!
All information about user purchases comes to us automatically from the store. The purchase amount does not affect this process.
It takes time to process your cashback request. Please track its status in the "Orders and Finances" section by expanding the request as in the example . We are looking for the order in the system and will not leave the issue unresolved :)
Sincerely,
LetyShops team
I have been with the LetyShops team for more than 3 years now. Today, for the 12th time, I withdrew my cashback and, as always, within 1 hour I immediately received it on my card. Thank you very much for that! LetyShops has never deceived anyone in anything! Your cashback, depending on the conditions of the selected store, can be from 1% to 5%, and not exactly 5%. I would like to remind those who write negative reviews that cashback is not a source of your income, but just a nice bonus to your purchases. Please enjoy the shopping process and do not fray your nerves or others. Good luck to everyone!
Good afternoon
Thank you for your sincere and honest feedback! It's priceless!
We are glad to cooperate :)
Sincerely,
LetyShops team
THE CARE AND SUPPORT SERVICE IS THE BEST!! THEY REALLY TRY TO DO EVERYTHING TO FIND, CATCH AND RETURN THE LOST CASHBACK)) AND EVEN IF FOR SOME REASONS THIS DOESN'T WORK, THE CASHBACK CAN BE CHARGED FROM THE COMPANY'S BUDGET. THIS CREATS A VERY POSITIVE IMPRESSION OF THE LETYSHOPS SERVICE ITSELF AND, OF COURSE, OF THE EMPLOYEES WORKING IN IT. THE MOST CARING AND SUPPORTIVE CARE AND SUPPORT SERVICE!!!)) WELL DONE! KEEP IT UP!! GOOD LUCK AND PROSPERITY TO YOU!!!
Good afternoon
Dmitry, thank you for your kind words! Our customer service is always happy to take care of users :)
Thank you for staying with us for 3 years!
We wish you profitable and pleasant shopping!
Sincerely,
LetyShops team
This year, LetyShops has become completely disgusting. You log in from the app and it doesn't activate every time, you add items, pay and all the time you watch for the icon to glow green, after payment nothing is credited. Out of 35 purchases for almost 1 thousand dollars, 10 went through with the smallest cashback. Maybe 150 rubles were added to the account. In short, the company has become trash and it seems to appropriate tasty cash without showing it to the buyer. On Black Friday, I made several purchases, none of them were credited.
Alexey, good afternoon!
The service is created so that users benefit from online shopping and are satisfied. If the cashback is not displayed in your personal account, we also do not receive a commission from the store.
AliExpress did not transfer information for some of your orders. In order for us to help with compensation, you need to submit applications in your personal account. You can do this in the "Orders and Finances" section. There you can also track the status of the application by expanding it as in the example .
We hope that future purchases will be recorded successfully :)
Sincerely,
LetyShops team
I'm very grateful for this service. I've only had two issues, and customer service has resolved them very kindly. I highly recommend Letyshops.
LetyShops and its team really make customers happy. Special thanks to the "Customer Care Service" for finding and returning the lost cashback, in particular Marina D******ko, who quickly fixed this problem and kindly provided several recommendations so that the cashback does not disappear again. Many thanks for your work. Success and prosperity! I remain with LetyShops!!!
Alexey, good afternoon!
Already passed it on to Marina :) We are always happy to take care of you. We believe that the recommendations will help you with future purchases.
Thank you for being with us!
Sincerely,
LetyShops team
The program stopped seeing orders after the update 70% of orders from ALI fly by. Sending a request for each missed one is unrealistic - sad
Good afternoon
Updating our application does not affect the recording of information in the service. It comes from the store after the purchase. In case of loss of cashback, we do not receive a commission from which the user's cashback is formed.
In order for us to be able to establish a possible reason for non-accrual, you need to submit a request in the "Orders and Finances" section. We understand that this will take time, but this way we can help. We will be glad if you take the time to send data on orders.
Sincerely,
LetyShops team
The first impressions of this service are negative, I make two orders within 7 minutes for a small amount, cashback for a larger amount immediately appeared in anticipation, but judging by the reviews, it will not appear at all!!!
Hello!
The purchase amount does not affect the accrual of cashback.
We are interested in all purchases being recorded in the system. Only in this case we receive a commission from the store.
We see that you have already applied for a cashback search. To track the status and result, expand the application field in your personal account as in the example . We will do everything possible to return it, and also change your mind :)
Sincerely,
LetyShops team
And I am happy. LetyShops has never let me down in three years. All controversial situations were resolved quickly and in my favor. Maybe because I don't buy on sites on an industrial scale, I don't know. :) I hope I won't have any complaints about the service in the future. :)
Good afternoon, Elena!
Thank you for your trust.
We are glad to cooperate and that you are satisfied with the service. We will try to make your purchases even more profitable.
Sincerely,
LetyShops team