Reviews about Letyshops in Australia
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Reviews by registered users 35000
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If the cashback is low, they refund it as soon as it exceeds an amount that isn't suitable for them... they act like they're crazy. I made a purchase at Adidas, and it wasn't registered. As has happened to me several times, I decided to record the purchase process so I could later prove where the cashback could be activated. I sent it to customer service, and their only response is that the video doesn't show the date and time... when it does show the order number and the date my order will arrive, so it's quite intuitive, especially when I also sent a photo with the invoice on which the same order number appears. THE SERVICE IS AWFUL.
Hello, Sara.
We're sorry this happened. We understand your disappointment, as you were counting on this cashback.
Unfortunately, according to the information we have in our system, there was no transition from your account to the store page. In the future, disable all extensions except LetyShops and do not use other websites. Some of them can take your refund and prevent cashback activation. We recommend trying to make your cashback purchases in an empty browser, without extensions or open tabs from other websites. This minimizes the likelihood of losing them. You can find other tips to reduce the risk of loss at: https://letyshops.com/en/shopping-rules.
We hope your future purchases are successful and that you enjoy shopping with us.
Sincerely,
LetyShops team
The service works — cashback is accrued. The support service even in controversial cases helps and solves problems, for which we thank them very much!
Good afternoon
Thank you for being with us! :)
Sincerely,
LetyShops team
Excellent service and managers. They helped me in my situation instantly.
Hello!
Thank you for your high rating!
We are always happy to take care of our users :)
Sincerely,
LetyShops team
No feedback, meaning live communication with specialists in some situations. It is not always possible to briefly explain the situation in writing. Ask a question and get an answer, as it is arranged in other respected companies. I consider this a disrespectful attitude towards clients, and therefore I will soon end my cooperation, although apparently they do not care. I still have not found the hotline phone number.
Albert, good afternoon!
Thanks for your feedback!
The absence of a hotline in the service does not affect the level of respect for our users. For any questions, the care service managers are always happy to answer in the request (section "Help"). This way we can resolve the situation more effectively, contact partners and help.
Stay tuned.
Sincerely,
LetyShops team
Expensive orders are lost, they write Sorry Cashback is lost. You shouldn't trust them
Good afternoon
Andrey, we did not receive information and commission on your purchase. The bonus was credited to the balance. The manager also provided recommendations that will help when placing future orders.
Sincerely,
LetyShops team
I purchased on a site associated with Letyshops and after a few minutes of completing the order I received my cashback. Recommended.
Greetings!
Thank you so much for sharing your shopping experience with us.
We are happy that you have chosen LetyShops for your shopping. We hope that cashback shopping will delight you in the future too. :)
Best regards,
LetyShops team
Expensive orders started to get lost. Leti says they have nothing to do with it, but before an expensive order I always make a trial inexpensive one and it gets credited without any problems.
Good afternoon
Valery, the order amount does not affect the order receipt in the system. We receive data from partners automatically.
We have contacted you to help you apply for cashback in your personal account.
Sincerely,
LetyShops team
Previously, cashback was credited promptly, I used it with pleasure. But for some reason the latest purchases are still hanging on the store confirmation status. It's a shame. After all, the purchases are not for 100-200 rubles. I think I'll wait a little longer and finally have to switch to another service.
Good afternoon
Alexander, we checked the information about purchases in your personal account. The order waiting period for crediting has not yet expired, so there is no need to worry :) As soon as partners transfer the commission, the cashback status will change to "Credited".
Sincerely,
LetyShops team
many cashbacks did not appear. very bad site. I do not recommend
Hello.
We are also interested in cashback tracking. We have contacted you to figure out :)
Waiting for your letter.
Sincerely,
LetyShops team